Mikenzi McGee
Apple Valley
Summary
Hello my name is Mikenzi, I am a motivated and adaptable professional with a strong ability to learn quickly and excel in fast-paced environments. I am committed to delivering high-quality work, approaching every task with dedication, reliability, and a positive attitude. I am eager to bring my enthusiasm, strong work ethic, and growth-oriented mindset to your team. Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress / Shift Lead
Primo Burgers
02.2023 - Current
- Ensure smooth daily operations and high customer satisfaction.
- Train new employees on service standards, procedures, and restaurant expectations.
- Build strong relationships with customers by providing a welcoming, “home-away-from-home” environment.
- Resolve conflicts professionally and promptly to maintain a positive atmosphere.
- Maintain restaurant cleanliness and presentation at all times.
- Support team building to promote a productive, customer-focused work environment.
Sales Associate
Mythical Candy Factory
09.2023 - 04.2024
- Assisted customers with product selection, questions, and personalized recommendations.
- Analyzed customer feedback to suggest improvements in service and product offerings.
- Prepared and stocked merchandise to maintain accurate inventory levels.
- Greeted customers and delivered friendly, high-quality service.
- Maintained knowledge of promotions, return policies, and security procedures.
- Upsold items based on customer interests and product features.
- Developed promotional ideas to support sales goals.
- Ticketed, arranged, and displayed merchandise to drive sales.
- Performed cashier duties, including processing payments and handling accurate cash transactions.
Sales Floor Associate
Journeys & Journeys Kidz
07.2022 - 01.2023
- Regularly met or exceeded daily sales goals.
- Assisted customers in locating merchandise and provided detailed product knowledge.
- Placed special orders and coordinated with other stores to meet customer needs.
- Used computer systems to track orders and address customer concerns.
- Stocked shelves, organized displays, and maintained a clean, inviting store environment.
- Maintained knowledge of promotions, payment policies, and security practices.
- Processed returns, exchanges, and payments efficiently and accurately.
- Provided friendly, professional service to customers and collaborated effectively with team members.
Education
High School Diploma -
Quartz Hill High School
Lancaster, CA05.2023
Skills
- Team building
- Time management
- Product Sales
- Training
- Customer needs assessment
- Conflict resolution
- Cash handling
- Store opening and closing
- Team collaboration
- Greeting guests
- Strong multitasking
- Customer service
- Order accuracy
Certification
Food Handlers
Timeline
Sales Associate
Mythical Candy Factory
09.2023 - 04.2024
Waitress / Shift Lead
Primo Burgers
02.2023 - Current
Sales Floor Associate
Journeys & Journeys Kidz
07.2022 - 01.2023
High School Diploma -
Quartz Hill High School