Mikelina Jungton
Cambridge,ON
Summary
I am motivated and upbeat and i offer native fluency in French and English. I am happy when working with children and i believe i can be a good fit for your school. My biggest passions are teaching, books and the outdoors.
REFERENCES:
Alfie Lazzara phone: 514-214-1945
email: alfieexcavationspec@mail.com
Zaida Moss (parent of student)
phone: 519-240-9415
email: zaida.moss@gmail.com
Bronwen Stoddard (parent of student)
phone: 519-221-1794
email: bronwenstoddard@rogers.com
Overview
12
12
years of professional experience
Work History
French Tutor
Self Employed
06.2020 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed..
- Established clear communication channels with parents or guardians regarding student progress and areas needing improvement.
- Assisted with French homework by practicing assigned exercises and checking translation work.
- Implemented interactive activities to reinforce grammar concepts and vocabulary acquisition in an enjoyable way.
- Promoted a positive learning environment with patience, empathy, and encouragement for students at all skill levels.
- Established rapport with students by showing genuine interest in their lives, goals, and aspirations, fostering a positive tutor-student relationship.
- Facilitated small groups of French students to improve conversational skills.
Reservation Agent
Camis
04.2021 - 10.2022
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
- Provided customers with information about availability and pricing.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Resolved various issues and discrepancies for customers.
- Prepared customer invoices, accepted payments and processed refund and cancellation requests.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
Accounting Clerk
Excavation Spec Inc (family Business)
03.2016 - 04.2021
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Input high volume of monthly invoices with consistent accuracy.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Balanced reports to submit for approval and verification.
- Made and confirmed appointments.
- Welcomed and took care of customers.
Barista
Second Cup
10.2015 - 10.2016
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Busgirl
Steak Frites St-Paul
10.2012 - 07.2013
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Education
Dental Secretary School - Dental Secretary
Formation ProSantée
Montreal, QC02.2021
High School Diploma -
École Secondaire L'Horizon
Repentigny, QC08.2012
Skills
- Flexible & Adaptable
- Collaboration
- Conflict Resolution
- Self-Motivated
- Online tutoring experience
- Excellent work ethic
- Good listening skills
- Decision Making
- Responsible
- Active Listening
- Native french speaker
- Positivity
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Reservation Agent
Camis
04.2021 - 10.2022
French Tutor
Self Employed
06.2020 - Current
Accounting Clerk
Excavation Spec Inc (family Business)
03.2016 - 04.2021
Barista
Second Cup
10.2015 - 10.2016
Busgirl
Steak Frites St-Paul
10.2012 - 07.2013
Dental Secretary School - Dental Secretary
Formation ProSantée
High School Diploma -
École Secondaire L'Horizon
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