Mikel Marquez
Chula Vista
Summary
Proven multitasker and efficient worker, demonstrated through successful roles at DLS, Best Buy, and LAZ Parking. Succeeded in customer communication and POS system operations, enhancing customer satisfaction and generating transactions. Skilled in team collaboration and maintaining high standards of cleanliness and organization, significantly contributing to workplace efficiency and reliability.
Overview
6
6
years of professional experience
Work History
Food Preparation Worker / Concessions
DLS
08.2019 - 03.2020
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
- Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
Scaffolding
BrandSafway
04.2020 - 11.2020
- Attended industry conferences and training sessions to stay current on best practices, trends, and advancements in the scaffolding field.
- Assembled, erected and dismantled scaffolding structures to meet project needs.
- Safely installed and dismantled scaffolding from aerial lifts and larger lifts.
- Reached high ceilings and walls with scaffolding and ladders.
Sales Associate
Best Buy
09.2021 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Valet Shift Lead Supervisor
LAZ
02.2023 - Current
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
- Trained new team members on company procedures, fostering a collaborative work environment built on shared knowledge and expertise.
- Collaborated with hotel staff to address any guest concerns or special requests regarding their vehicles or belongings.
Education
Granite Hills High School
El Cajon, CA06.2019
Skills
- Customer service and support
- Customer communication
- Efficient work ethic
- Patience and composure
- Problem-solving
- Reliability and punctuality
- Multitasking and organization
- Cash handling
- POS system operations
Timeline
Valet Shift Lead Supervisor
LAZ
02.2023 - Current
Sales Associate
Best Buy
09.2021 - 01.2023
Scaffolding
BrandSafway
04.2020 - 11.2020
Food Preparation Worker / Concessions
DLS
08.2019 - 03.2020
Granite Hills High School
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