Mikeala Russell
Beaverton
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Sales Associate
Dollar Bits and Discounts
11.2024 - 10.2025
- Assisted customers in locating products and provided knowledgeable recommendations.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained organized merchandise displays to enhance store presentation.
- Collaborated with team members to achieve daily sales goals and improve customer service.
- Participated in inventory management, including stock replenishment and product rotation.
- Managed returns, exchanges and refunds in accordance with store policy.
Booking Clerk
KS Lake Simcoe Ice Hut Rentals
01.2016 - 03.2024
- Managed customer inquiries to facilitate seamless booking experiences.
- Processed payments and maintained accurate financial records for transactions.
- Developed and maintained relationships with customers to enhance service quality.
- Resolved customer issues promptly, enhancing overall satisfaction and retention.
- Enhanced productivity by multitasking with phone calls, emails, and walk-in inquiries.
- Ensured timely communication with clients, confirming reservation details and addressing any concerns or changes.
ECE Assistant
Shoberry's Daycare
06.2015 - 07.2016
- Assisted lead teacher in implementing daily lesson plans and classroom activities.
- Supported individual student learning through personalized attention and guidance.
- Collaborated with educators to create engaging educational materials and resources.
- Monitored student behavior, ensuring a positive and safe learning environment.
- Organized classroom supplies and maintained a tidy, organized workspace for students.
- Promoted a positive learning environment, fostering cooperative learning and peer support among students.
- Ensured a safe and nurturing learning environment by adhering to school policies and procedures, as well as monitoring student interactions.
- Fostered strong relationships with parents/guardians by maintaining open lines of communication about student progress and wellbeing.
Cashier
McDonald'd
08.2012 - 11.2014
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Collaborated with team members to manage peak service times effectively.
- Ensured compliance with health and safety regulations throughout daily operations.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Resolved customer complaints promptly, maintaining a positive dining experience for all patrons.
- Improved operational efficiency by assisting with opening/closing tasks such as restocking supplies or cleaning equipment thoroughly after each shift.
Education
High School Diploma -
Sutton District High School
Sutton, ONSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Stocking and receiving
- Client service
- Store opening and closing
- POS system operation
- Inventory tracking
Languages
English
Full Professional
Timeline
Sales Associate
Dollar Bits and Discounts
11.2024 - 10.2025
Booking Clerk
KS Lake Simcoe Ice Hut Rentals
01.2016 - 03.2024
ECE Assistant
Shoberry's Daycare
06.2015 - 07.2016
Cashier
McDonald'd
08.2012 - 11.2014
High School Diploma -
Sutton District High School