Summary
Overview
Work History
Education
Skills
References
Timeline
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Mike Stephenson

London,ON

Summary

Dynamic sales professional with a strong work ethic and effective communication skills, proven at SportChek. Adept at cross-selling and building customer trust, I excel in project ownership and resourcefulness.

Overview

2026
2026
years of professional experience

Work History

Sales Associate

SportChek
2023 - Current
  • Upsold products during customer interactions, contributing to overall sales growth
  • Engaged customers to identify needs and provide tailored recommendations
  • Skate and ski sharpening

Digital Marketing Intern

44 North Digital Marketing
2019 - 2020
  • Specialized in content creation/creative writing for clientele
  • Conducted market research to identify current trends and audience preferences
  • Conducted keyword research and analysis to optimize search engine optimization efforts.

Project Manager / Sales

Eye C Interiors Inc.
2016 - 2019
  • Negotiated bids and sales for window film and coverings in commercial and residential projects
  • Conflict resolution with all facets of project to ensure all parties involved were satisfied with the finished product
  • Coordinated logistics of projects from start to finish, including preparing quotes, bids, and managing invoicing

Manager

Perani's Hockey World
2014 - 2017
  • Ran day-to-day operations of store
  • Coordinated inventory ordering, staff scheduling, team sales and online store management
  • Implement constant training of staff product was constantly evolving

Shipper/Receiver/Manufacturer

Bruno Wessel Limited
2010 - 2015
  • Coordinated daily shipping and receiving of products to ensure timely distribution
  • Responsible for meeting daily targets and monthly goals
  • Manufacture and process sales of a variety of tire studding equipment

Front Office Manager / Housekeeping Supervisor / Concierge / Bell Captain

The Fairmont Jasper Park Lodge
2002 - 2010
  • Coordinated front desk, switchboard, tour desk, and reservations operations to deliver seamless guest experiences
  • Oversaw 450 guest rooms
  • Implemented up-selling strategies that contributed to revenue growth

Voice Actor

Self Employed
2018 - 2024
  • Collaborated with directors to ensure alignment with project vision
  • Specializing in corporate videos and training
  • Edited audio files using industry-standard software

Education

Digital Marketing Diploma -

TriOS College
London, ON
01-2020

Skills

  • Strong work ethic
  • Effective communicator
  • Self-motivated and reliable
  • Customer issue resolution
  • High service standards
  • Project ownership

References

Professional References Available Upon Request

Timeline

Sales Associate

SportChek
2023 - Current

Digital Marketing Intern

44 North Digital Marketing
2019 - 2020

Project Manager / Sales

Eye C Interiors Inc.
2016 - 2019

Manager

Perani's Hockey World
2014 - 2017

Shipper/Receiver/Manufacturer

Bruno Wessel Limited
2010 - 2015

Front Office Manager / Housekeeping Supervisor / Concierge / Bell Captain

The Fairmont Jasper Park Lodge
2002 - 2010

Voice Actor

Self Employed
2018 - 2024

Digital Marketing Diploma -

TriOS College
Mike Stephenson