Mike Samaniego
Modesto
Summary
Dynamic Technical Coordinator with extensive experience in technical support, user training, and system integration. Proven ability to enhance user satisfaction while solving complex problems across multiple departments.
Overview
42
42
years of professional experience
Work History
Technical Coordinator
Chicago Title-Fidelity Finacial
Stockton
10.1998 - Current
- · Dynamic Technical coordinator at Fidelity with a proven track record in supporting 117 users across multiple states. Expert in solving complex technical problems while delivering exceptional customer service. Adept at multitasking and organization, driving efficiency and enhancing user satisfaction through decisive and strategic decision-making.
- Managed technical support for hardware and software systems across multiple departments.
- Developed training materials to enhance team understanding of new technologies.
Electronics Technician
Teledyne Electronics
Mountain View
08.1983 - 10.1998
- Developed devices for B1 Bomber, Space Shuttle communication, and missile detection systems.
Constructed independent networks utilizing thick net, serial, and Ethernet technologies.
Introduced first Novell file server and IBM Clone PCs to company infrastructure.
Integrated SUN Spark stations, routers, switches, and Windows servers into operations.
Achieved distinction as fifth company in U.S. to adopt email with CC:Mail and Lotus Notes. - Assembled electronic components using precision tools and equipment.
- Conducted thorough testing of circuit boards for functionality and reliability.
- Diagnosed and repaired electronic devices to meet quality standards.
- Collaborated with engineering teams to develop new product prototypes.
Education
Electronics
Devry Institution of Technology
Phoenix, AZ03-1983
Skills
- Technical support
- Network troubleshooting
- System integration
- User training
- Technical documentation
- Customer relationship management
- Problem solving
- System administration
- Risk management
- Software licenses and patches
- IT consulting
- Communication
- Mobile device management
- Project coordination
- Telecommunications
- Customer support
- Task prioritization
- Teamwork
Affiliations
· President of a jeep club that I help create and now running it. Dealing with multi personalities.
· Offroad and overland with the Outkast Jeepers, other jeeps clubs .
· Metal Fabrication of Jeep parts, off road Trailers.
· Engine Mechanic on just about anything that runs on Gas, Diesel or EV’s
· Network Consulting for Farmers networks.
·
Timeline
Technical Coordinator
Chicago Title-Fidelity Finacial
10.1998 - Current
Electronics Technician
Teledyne Electronics
08.1983 - 10.1998
Electronics
Devry Institution of Technology
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