Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mike Rusanganwa

Montreal,QC

Summary

As a Mutual Funds Representative with 2.5 years of experience, I specialize in providing tailored investment advice to clients, utilizing a diverse range of TD Mutual Funds and GICs to help them achieve their financial goals. I am a strong advocate for delivering a Legendary Customer Experience (LEI), playing a key role in driving exceptional service within my team. Additionally, I take on the responsibility of Compliance Lead, ensuring strict adherence to regulatory oversight and maintaining the highest standards of compliance within our operations.

Overview

8
8
years of professional experience

Work History

Mutual Fund Representative

TD Bank
01.2022 - Current


  • Provide tailored investment advice
  • Investment sales
  • Adhere to regulatory requirements
  • Maintain knowledge of investment markets


Easyline Specialist

TD Bank
01.2022 - 12.2022
  • Fund transfers
  • Investigate fraudulent transactions
  • Respond to transaction related inquiries

Sales Agent

Home Depot
01.2017 - 12.2017
  • Sold a wide range of merchandise by telephone
  • Closed on ten deals per eight-hour shift
  • Responded to customers’ inquiries

Customer Service Agent

Videotron
01.2017 - 12.2017
  • Sold internet, telephone, television services
  • Registered new clients in the Videotron data base

Education

Bachelor of Commerce - Major in Finance

Concordia University
01.2024

Certificate - Canadian Securities Course (CSC)

Canadian Securities Institute
01.2022

Business Administration - DEC in Accounting and Management Technology

CEGEP Vanier
01.2020

Skills

  • Knowledge of Microsoft Suite
  • Problem-solving
  • Attention to detail
  • Excellent communication
  • Active listening

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Mutual Fund Representative

TD Bank
01.2022 - Current

Easyline Specialist

TD Bank
01.2022 - 12.2022

Sales Agent

Home Depot
01.2017 - 12.2017

Customer Service Agent

Videotron
01.2017 - 12.2017

Certificate - Canadian Securities Course (CSC)

Canadian Securities Institute

Business Administration - DEC in Accounting and Management Technology

CEGEP Vanier

Bachelor of Commerce - Major in Finance

Concordia University
Mike Rusanganwa