Mike Ramos
Airdrie,AB
Summary
Results-driven Supervisor with 6+ years of experience in meat processing, specializing in production operations, shipping coordination, and food safety compliance. Proven ability to lead teams, meet production targets, and ensure on-time, accurate shipments while maintaining HACCP, GMP, CFIA, and USDA standards. Strong background in workflow optimization, team leadership, and cross-functional coordination. Recognized for improving efficiency, maintaining zero customer complaints, and driving continuous improvement initiatives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
FSQA Supervisor
Harmony Beef
Rocky View County, Alberta
07.2024 - Current
- Oversee daily operations across production and QA, ensuring efficient workflow and compliance with food safety standards.
- Supervise and coordinate a team of 18 QA Technicians, aligning quality processes with production targets and shipping schedules.
- Partner closely with production and shipping teams to ensure on-time order fulfillment and accurate product release.
- Verify product readiness for shipment, including labeling accuracy, traceability, and export compliance.
- Support production planning by identifying bottlenecks, improving workflow, and reducing downtime.
- Lead Corrective and Preventive Action initiatives to address production and quality deviations, improving operational efficiency.
- Conduct pre-operational inspections and approve production start-ups to ensure readiness and minimize delays.
- Maintain zero non-conformances and customer complaints through proactive supervision and process control.
- Analyze production and QA data to improve yield, reduce waste, and optimize performance.
Food Safety & Quality Assurance Technician
Harmony Beef
Rocky View County, AB
09.2019 - 07.2024
- Supported production operations by monitoring product quality at all stages to ensure specifications and efficiency targets were met.
- Coordinated with production and shipping teams, ensuring accurate product handling, labeling, and timely dispatch to meet operational deadlines.
- Monitored CCPs and ensured processes remained within operational and regulatory limits.
- Resolved production issues by identifying root causes and implementing corrective actions, minimizing production disruptions.
- Prepared and verified documentation required for shipping, audits, and traceability.
- Maintained real-time data entry and reporting to support production flow and inventory accuracy.
- Developed SOPs to enhance operational consistency and efficiency, supporting compliance and quality standards.
Office Building Cleaner
Expocrete (Platinum Leaf)
Rocky View County, AB
01.2022 - 01.2024
- Maintained cleanliness of office spaces, including restrooms and break rooms.
- Operated floor scrubbers and vacuum cleaners to maintain cleanliness and safety standards.
- Replenished supplies, including paper products and soap dispensers.
- Disposed of waste materials in compliance with safety standards.
- Sanitized break room and kitchen appliances to promote hygiene and comfort for staff.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Reported maintenance issues promptly to uphold a safe and functional workplace.
Kitchen Attendant
Save On Foods
Airdrie, Alberta
06.2018 - 05.2021
- Operated kitchen equipment safely, following all health and safety regulations.
- Prepared ingredients by washing, chopping, and measuring to support efficient meal service.
- Maintained cleanliness and organization of kitchen areas and equipment.
- Restocked supplies and ingredients during peak hours to maintain workflow and service speed.
- Disposed of waste following proper sanitation protocols to maintain hygiene standards.
- Tracked inventory levels and communicated shortages to management for prompt restocking.
- Adhered strictly to all local health codes regarding food safety practices.
Food Service Attendant
Tim Hortons
Airdrie, Alberta
11.2016 - 09.2019
- Prepared and served food and beverages to customers, ensuring satisfaction and timely service.
- Maintained cleanliness and organization of dining area and service stations.
- Provided friendly customer service, addressing inquiries and resolving concerns promptly.
- Resolved customer complaints promptly, enhancing customer experience and loyalty.
- Handled cash transactions accurately, maintaining efficiency during peak service times.
- Collaborated with team members to ensure smooth operations during busy shifts.
- Assisted in inventory management and restocking supplies as needed.
- Followed food safety protocols to ensure quality and hygiene standards were met.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
Education
Bachelor of Science - Education
North Luzon Philippines State College
Philippines03-2016
Skills
- Production Operations & Scheduling
- Shipping & Logistics Coordination
- Inventory Control & Product Traceability
- HACCP, GMP, CFIA & USDA Compliance
- Team Leadership & Workforce Training
- CAPA & Root Cause Analysis
- Process Improvement & Waste Reduction
- Quality Assurance Oversight
- Documentation & Reporting
- Cross-Functional Communication
- MS Office & Production/QA Systems
- Food Safety Management
- Problem solving
- Team leadership
- Compliance auditing
- Process control
- Effective communication
Languages
English
Full Professional
Tagalog
Native/ Bilingual
Ilocano
Native/ Bilingual
Certification
- Standard First Aid
- OHS Roles & Responsibilities for Managers and Supervisors
- HACCP & GMP (Industry Experience)
Timeline
FSQA Supervisor
Harmony Beef
07.2024 - Current
Office Building Cleaner
Expocrete (Platinum Leaf)
01.2022 - 01.2024
Food Safety & Quality Assurance Technician
Harmony Beef
09.2019 - 07.2024
Kitchen Attendant
Save On Foods
06.2018 - 05.2021
Food Service Attendant
Tim Hortons
11.2016 - 09.2019
Bachelor of Science - Education
North Luzon Philippines State College