Summary
Overview
Work History
Education
Skills
Certification
Industry
Affiliations
Accomplishments
Cycling
Timeline
Bartender
Mike Puliath

Mike Puliath

Hospitality operations
Calgary,AB

Summary

Over forty years of experience managing fine dining and catering operations Thorough knowledge of food and beverage operations and facilities management Strong marketing and public relations skills; imaginative in promoting business and developing new and different ways to attract customers Creative in planning menus and developing thematic arrangements for special events Thorough understanding of market trends and the various factors that impact the hospitality industry Successful in recruiting and training restaurant and bar staff and developing effective teams Friendly and outgoing, quick to establish rapport with customers and successful in building long-term relationships with customers and supporters Extremely organized, able to plan and coordinate several special events while managing day to day operations Excellent communication skills in English, Hindi and Tamil Analytical and organized [Job Title] with background dispatching services. Keeps crews on-time by planning optimal routes and schedules. Excels at monitoring operations and proactively correcting problems.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Owner/Operator

Fusion Fest
Toronto, Ontario
01.2003
  • Established and operated a 260 seat restaurant and bar in Toronto’s theatre and entertainment district.

Food Services

Calgary Petroleum Club
Calgary, Alberta
01.2008 - 01.2017
  • Played a key role in the successful completion of accounting system conversion
  • Worked on improvements with the development team and coordinated 15 end user testers.

Banquet Supervisor

Four Point Sheraton Hotel (Canada Olympic Park)
Calgary, Alberta
01.2011 - 01.2012
  • Oversaw the completion of a case study for all manual journal entries done within Canada and successfully transferred them to offshore finance operations for Global SAP implementation.

Owner/Operator

Your Clay Oven Restaurant
Mississauga, Ontario
01.2006 - 01.2007
  • Established and operated a 260 seat restaurant and bar
  • Set up a micro-winery on site; made out own wine varietals
  • Invented and featured various fusion dishes and cocktails.

Manager

The Host
Mississauga, Ontario
01.2003 - 01.2006
  • Handled all aspects of managing the restaurant including catering operations
  • Planned menus and created thematic arrangements
  • Hired, trained and scheduled staff
  • Managed purchasing and controlled inventory.

Manager

Raaga Restaurant
Toronto, Ontario
01.2001 - 01.2003
  • Orchestrated and coordinated new restaurant operations
  • Sales analyses; planned advertising and promotional activities
  • Hired and trained staff, greeted guests, and over-saw day-to-day operations.

Manager

Sangam Banquets
Mississauga, Ontario
01.1991 - 01.2001
  • Planned and managed high volume in-house and off-site catering operations
  • Created and planned thematic surprises and parties
  • Produced artistic creations and fruit and vegetable carvings
  • Hired, trained and scheduled staff.

Owner/Operator

Theme Culture Catering and Consulting
Delhi, India
01.1989 - 01.1999
  • Heavily involved in corporate catering and country-club operations
  • Consulted on the planning and opening of various restaurants.

Chef-de-Rang

Leela Kempinski Hotel
Bombay, India
01.1986 - 01.1989
  • Coordinated the planning and development of the property and having the premises classified as a 5 Star Super Deluxe Hotel
  • Directly involved in the planning, structure and organization of food and beverage area.

Apprentice

Taj Group of Hotels
Madras, India
01.1980 - 01.1982
  • Worked/trained in all food and beverage areas
  • Visited and observed operations at all Taj Hotels in India.

Operations Manager

Commonwealth convention centre
Calgary, Alberta
2007.05 - 2008.06
  • Devised processes to boost long-term business success and increase profit levels.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Education

Bachelor’s Degree in Hotel Management -

Adayar Catering College
01.1983

Bachelor Degree in Economics -

Chennai
01.1979

Skills

  • Food and beverage operations
  • Facilities management
  • Marketing
  • Public relations
  • Menu planning
  • Event planning
  • Recruiting
  • Training
  • Team development
  • Customer relationship management
  • Organizational skills
  • Communication skills

Certification

  • ProServe, 2015
  • WHIMIS, 2015
  • Nominee for White Hats Award – Calgary Tourism, 2014
  • Train the Trainer Food Services/Preparation Certificate, 2014
  • FOH Award – Smashburger Launch Calgary, 2013

Industry

Restaurant/Catering Industry

Affiliations

  • Consulting for Thematic hospitality catering services.

Accomplishments

  • Nominee for White hat award in 2013.
  • FOH award during Smash burger launch.

Cycling

Cycled around India in eight months including Nepal & Bhutan.

Timeline

Banquet Supervisor

Four Point Sheraton Hotel (Canada Olympic Park)
01.2011 - 01.2012

Food Services

Calgary Petroleum Club
01.2008 - 01.2017

Operations Manager

Commonwealth convention centre
2007.05 - 2008.06

Owner/Operator

Your Clay Oven Restaurant
01.2006 - 01.2007

Owner/Operator

Fusion Fest
01.2003

Manager

The Host
01.2003 - 01.2006

Manager

Raaga Restaurant
01.2001 - 01.2003

Manager

Sangam Banquets
01.1991 - 01.2001

Owner/Operator

Theme Culture Catering and Consulting
01.1989 - 01.1999

Chef-de-Rang

Leela Kempinski Hotel
01.1986 - 01.1989

Apprentice

Taj Group of Hotels
01.1980 - 01.1982

Bachelor’s Degree in Hotel Management -

Adayar Catering College

Bachelor Degree in Economics -

Chennai

Mike PuliathHospitality operations