Summary
Overview
Work History
Skills
Timeline
Generic

Mike Kemshaw

Edmonton,AB

Summary

Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.

Overview

14
14
years of professional experience

Work History

Inventory Specialist (Contract)

DHL Logistics
05.2023 - 10.2023
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Followed orders precisely for correct items, sizes and quantities.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Reviewed order slips, picked products and staged merchandize to be shipped.

Recruiter (Contract)

Morgan Construction & Environmental
01.2023 - 03.2023
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Built strong relationships with internal and external candidates to ensure excellent hiring experience.
  • Advertised job opportunities on social media platforms and job boards.
  • Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
  • Reviewed onboarding processes regularly, identifying and correcting deficiencies.
  • Completed required criminal, credit, or drug tests for new hires.
  • Organized welcome packages and icebreakers to get new hires quickly up to speed with colleagues and company details.

Craft Recruiter (Contract)

Kiewit Corporation
08.2022 - 01.2023
    • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
    • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
    • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
    • Advertised job opportunities on social media platforms and job boards.
    • Assisted with onboarding and orientation of new hires to expedite acclimatization process.
    • Evaluated strengths and weaknesses of candidates through effective screening processes.
    • Developed recruiting strategies to identify qualified candidates and build network.
    • Collaborated with hiring managers to understand job requirements and expectations.
    • Operated and maintained applicant tracking and candidate management systems.
    • Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Senior Recruiter

Executrade Consultants
05.2022 - 07.2022
    • Operated and maintained applicant tracking and candidate management systems.
    • Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
    • Presented employers with up to 15 candidates each month.
    • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
    • Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
    • Developed recruiting strategies to identify qualified candidates and build network.
    • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
    • Advertised job opportunities on social media platforms and job boards.
    • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
    • Communicated directly with customers and partners to build strong business networks and relationships.
    • Established and maintained highly effective relationships with clients and industry partners to drive growth.
    • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
    • Identified business development challenges and customer concerns for proactive resolution.

Recruitment Consultant

Impact Recruitment
09.2021 - 05.2022
    • Operated and maintained applicant tracking and candidate management systems.
    • Hired employees and initiated new hire paperwork process.
    • Managed recruitment process to keep candidates informed about application status and meet organizational recruitment goals.
    • Networked and built relationships with potential candidates and industry professionals to identify potential candidates, stay informed about industry trends and gain insight into skills and qualifications in demand.
    • Identified and sourced qualified candidates for open positions to meet organizational needs.
    • Conducted background checks, reference checks and other pre-employment screenings, identifying candidates to meet hiring criteria.
    • Screened and interviewed candidates to evaluate potential employees' qualifications.
    • Coordinated and scheduled interviews for candidates and hiring managers to meet in person or online at mutually convenient times.
    • Developed and posted job descriptions to various platforms to communicate open position requirements to potential candidates.
    • Negotiated offers and closed deals to finalize recruitment process and secure best talent.
    • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.

Tire Technician

Fountain Tire
10.2020 - 02.2021
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Account Manager (Covid Furlough)

DGSI Agilus Work solutions
10.2019 - 06.2020
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Hired employees and initiated new hire paperwork process.
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Managed accounts to retain existing relationships and grow share of business.

Business Development Manager/Operations

Constructive Solutions
01.2017 - 07.2019
  • Generated new business with marketing initiatives and strategic plans.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Negotiated contracts with suppliers to obtain favorable terms and pricing.
  • Resolved invoice and payment issues to facilitate prompt payment to suppliers.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.
  • Monitored accounts to verify compliance with payment terms and schedules.

Warehouse Team Lead

DHL
10.2013 - 01.2017
  • Trained employees on equipment operation and safety protocols.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Oversaw daily operations and shipping and handling processes.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Supervised warehouse operations by managing employees during shifts.
  • Acted as liaison between company departments and warehouse teams.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Tracked orders and notified customers of status or potential delays.
  • Generated documentation and information required for customer shipments.
  • Conducted investigations to resolve issues related to logistics and cargo movements.
  • Monitored inbound and outbound freight operations to establish timely delivery of packages.
  • Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.

Server

Big Bay Landing
05.2012 - 09.2012
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Server

April Point Resort & Spa
05.2011 - 06.2012
  • Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
  • Suggested wine pairings to go with specific menu items.
  • Ran food from chefs to guest tables with dishes that required special serving techniques.
  • Rolled silverware, set up tables and polished glassware and silverware.
  • Took and submitted orders that accommodated customer preferences and dietary requirements.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Worked with catering staff to establish timely preparation and delivery of food and beverage orders.
  • Maintained flexible work schedule to meet event needs.

Server

Moxie's Grill & Bar
01.2010 - 02.2012
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Provided front-of-house manager with detailed customer metrics to inform stock ordering, reducing food waste and increasing profits.
  • Addressed and resolved customer complaints and issues to increase satisfaction and establish trust.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Skills

  • Cold Calling
  • Database Creation
  • Assessments and Qualifications
  • Microsoft SharePoint
  • Time Management
  • Market and Competitive Analysis
  • Staff Management
  • Verbal and Written Communication
  • Sales Expertise
  • Proposal Writing
  • Contract Negotiation Expertise
  • Business Planning
  • Sales Leadership

Timeline

Inventory Specialist (Contract)

DHL Logistics
05.2023 - 10.2023

Recruiter (Contract)

Morgan Construction & Environmental
01.2023 - 03.2023

Craft Recruiter (Contract)

Kiewit Corporation
08.2022 - 01.2023

Senior Recruiter

Executrade Consultants
05.2022 - 07.2022

Recruitment Consultant

Impact Recruitment
09.2021 - 05.2022

Tire Technician

Fountain Tire
10.2020 - 02.2021

Account Manager (Covid Furlough)

DGSI Agilus Work solutions
10.2019 - 06.2020

Business Development Manager/Operations

Constructive Solutions
01.2017 - 07.2019

Warehouse Team Lead

DHL
10.2013 - 01.2017

Server

Big Bay Landing
05.2012 - 09.2012

Server

April Point Resort & Spa
05.2011 - 06.2012

Server

Moxie's Grill & Bar
01.2010 - 02.2012

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Mike Kemshaw