Mike Kang
Antelope
Summary
Assisted in managing gaming operations and developing policies to improve profitability and guest satisfaction. Supported staff training to maintain high performance standards. Helped oversee daily casino floor operations to promote efficiency.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Table Games Pit Manager
Thunder Valley Casino Resort
05.2016 - 09.2025
- Supervised all table games and employees in the pit to ensure smooth operations and compliance.
- Monitored game activity for accuracy, integrity, and fairness at all times.
- Approved large payouts, fills, credits, and high-limit play as needed.
- Resolved player disputes or game irregularities quickly and professionally.
- Ensured compliance with all casino and state gaming regulations.
- Tracked and rated player activity for rewards and comps.
- Managed staffing levels, dealer rotations, and scheduling within the pit.
- Communicated with Surveillance, Security, and Cash Operations as needed.
- Trained and mentored new table games staff for improved performance.
- Generated reports on revenue, table performance, and player trends.
Table Games Supervisor
Thunder Valley Casino Resort
05.2005 - 09.2016
- Oversaw table games to ensure smooth operations and proper staffing.
- Maintained accurate transactions and compliance with gaming regulations.
- Demonstrated in-depth knowledge of all table games including blackjack, poker, baccarat, roulette, and craps.
- Utilized excellent organization and multitasking skills to manage multiple tables.
- Exercised strong leadership and communication abilities with staff and guests.
- Made quick, fair decisions under pressure to resolve issues.
- Maintained a professional and calm demeanor at all times.
Table Games Dealer
Thunder Valley Casino Resort
05.2003 - 06.2005
- Operated table games according to casino policies and gaming regulations.
- Dealt cards, spun wheels, rolled dice, or managed other game equipment.
- Handled chips, bets, and payouts quickly and accurately.
- Monitored player behavior to ensure fairness and prevent cheating.
- Explained game rules and procedures to new players.
- Provided friendly, professional customer service at all times.
- Reported irregularities or suspicious activities to pit bosses or security.
- Maintained cleanliness and organization of the gaming table area.
Sales Consultant
ADVANCED ENVIRONMENTAL
11.2001 - 02.2003
- Meet with prospective and existing clients to understand their specific water treatment challenges and needs.
- Collect and test water samples to diagnose quality issues and determine the appropriate treatment plan.
- Recommend and sell water treatment products, such as filtration systems, softeners, reverse osmosis, or chemical additives.
Assistant Sales Manager
Geweke Toyota
11.1999 - 10.2001
- Assist the Sales Manager in setting and achieving sales targets.
- Monitor daily, weekly, and monthly sales performance.
- Motivate and coach sales staff to improve productivity.
- Conduct sales meetings and training sessions.
- Support the negotiation and closing of deals with customers.
Small Business Owner
Lucky photo
09.1997 - 10.1999
- Take professional portraits (individuals, families, children, couples, etc.)
- Set up and adjust lighting, backdrops, and camera settings
- Edit and retouch photos for quality and consistency
- Maintain and organize digital files and photo archives
- Stay updated on photography trends and equipment
- Set pricing for portrait packages, prints, and digital files
- Upsell additional services (frames, photo books, retouching, etc.)
- Handle payments, invoicing, and daily sales reports
- Track expenses, profit margins, and inventory
- Offer seasonal promotions or marketing campaigns
Education
Communications
San Joaquin Delta Community College District
Stockton, CA06.1997
High school diploma or GED - General Studies
Lower Lake High School
Lower Lake, CA06.1995
High school diploma or GED - General Studies
Lower Lake High School
Lower Lake, CA06.1995
Khmer
Trade school
Phnom Penh, Cambodia05.1988
Skills
- Assisted customers with inquiries and issues Supported conflict resolution efforts to maintain positive interactions Facilitated guest relations to enhance overall satisfaction Collaborated with team members to achieve service goals Communicated effectively with diverse audiences Provided leadership to team members in daily operations Resolved problems efficiently to improve service delivery Delivered exceptional guest services to foster loyalty Oversaw team activities to ensure smooth operations
Certification
- Driver's License
- CDL C
Languages
Cambodian
Native or Bilingual
Timeline
Table Games Pit Manager
Thunder Valley Casino Resort
05.2016 - 09.2025
Table Games Supervisor
Thunder Valley Casino Resort
05.2005 - 09.2016
Table Games Dealer
Thunder Valley Casino Resort
05.2003 - 06.2005
Sales Consultant
ADVANCED ENVIRONMENTAL
11.2001 - 02.2003
Assistant Sales Manager
Geweke Toyota
11.1999 - 10.2001
Small Business Owner
Lucky photo
09.1997 - 10.1999
Communications
San Joaquin Delta Community College District
High school diploma or GED - General Studies
Lower Lake High School
High school diploma or GED - General Studies
Lower Lake High School
Khmer
Trade school