Mike Jones
Fredericton,NB
Summary
Detail-oriented professional with strong multitasking and communication skills. Experienced in recruiting highly talented personnel. Proven ability to work collaboratively with team members. Eager to create and implement successful strategies to improve organizational efficiency. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. Organized and dependable person, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Kitchen Manager
Monks and Jonesies
09.2021 - Current
- Monk's and Jonesies is a multi-million dollar restaurant operation in Fredericton, NB
- I took on the roll of kitchen manager at the flagship restaurant when the previous kitchen manager moved to their new second location
- In this role, I kept on all previous employees and recruited several more when the staff had to be divided for the second location
- I increased profits by researching which styles of dishes that targeted our local demographic best through multiple weekly specialty dishes
- The most successfully selling dishes were then added to our menu
- I lowered costs by improving employee productivity through individualized training protocols for each chef, which in turn brought down labor costs.
Chef
Shannex Retirement Homes
07.2020 - 09.2021
- Shannex retirement home was an exciting opportunity to work with an entirely new demographic
- Catering meals for people entering the final chapters of their lives was a very rewarding experience
- I was able to build relationships with many of the residents and sought out ways to improve their time with the company
- I did this by making individual residents feel seen and cared for
- For example, designing and delivering individual care packages and individual birthday cakes with small celebrations for each resident
- I was able to create many dishes through communications with the residents that suited them better, which lead to a 16% customer satisfaction rating for the kitchen by the residence over my year worker there.
Kitchen Manager
Radisson Hotels – Bistro Brew Lounge
01.2019 - 03.2020
- I was hired as a supervising chef and was promoted to kitchen manager after a few months with the company
- During my time with the Radisson, I worked directly under the director of food and bar services
- We catered weddings and functions in our banquet hall and catered clients on locations outside the hotel, as well as operated a full-scale restaurant and bar
- This allowed me to hone my skills at recruiting, training, and managing employees across multiple departments
- I met with other managers of the hotel weekly to communicate, work on marketing strategies and find solutions that benefit our operation and the company as a whole
- Became adept at stock and budget management and learned to bridge communication between lower employees and upper management.
Education
Bachelor of Science - Psychology
University of New Brunswick
Skills
- Employee Relations
- Recruitment Planning
- Talent Management
- Applicant Tracking Systems
- Performance Appraisal
- Data Analysis
Languages
English
Native or Bilingual
Timeline
Kitchen Manager
Monks and Jonesies
09.2021 - Current
Chef
Shannex Retirement Homes
07.2020 - 09.2021
Kitchen Manager
Radisson Hotels – Bistro Brew Lounge
01.2019 - 03.2020
Bachelor of Science - Psychology
University of New Brunswick