Mike Johnston, P.Eng, PMP

• Plan and prioritize product delivery to provide maximum value to customers considering the needs of thousands of partnerships using a highly technical integration technology
• Relentless pursuit of customer input by engaging directly with customers, support representatives and account directors
• Prioritized platform migration enhancements enabling 2x growth in adoption of new product
• Data analysis to understand product usage, market needs, customer profiles, and jobs to be done.
• Met company OKR of delivering major product roadmap commitments on time and with quality
• Collaborating with engineering, design, and industry product steering committees to build the right thing

New Product Development and Integration:

• Utilized customer feedback and creative thinking to drive new product development that revolutionized residential elevator hoist-way architecture resulting in most affordable home elevator ever and up to 50% total cost reduction to the end customer.
• Developed premium stainless steel wrapped glass elevator car product that is readily customizable to serve diverse customer needs and is offered at a 40% lower cost with 50% shorter lead times.
• Managed development of remote monitoring services, monthly elevator status reports and automated service reminder emails using IoT technology resulting in industry-first, smart home elevator.
• Experienced in overcoming unforeseen development hurdles found in development cycle; progressed four large scale products through third party product certifications to CSA and UL standards.

Management Experience:

• Facilitated 2x growth of engineering department to ensure department output can support company strategic goals.
• Hired and on-boarded five team members to progress new physical product development from conception to sale in one year; maintained expected milestone and deliverable dates by effectively delegating tasks to team members, proactively communicating and contingency planning.
• Created and communicated quarterly product roadmap, objectives and key results to engineering department to support company business and strategic goals.
• Balanced resource allocation across competing product priorities which resulted in two major product launches in one year, accelerating development timelines by as much as 50%.

• Designed and managed production and assembly of person-robot interface controller used to navigate search and rescue robot through moderator inlet pipes of a CANDU reactor; product worked flawlessly during one week reactor outage for maintenance
• Maintained ISO 9001 certification standards through regular audits, produced CSA Z299 quality standards required to complete manufacturing and procurement of inspection tools used on reactor

• Designed, built and completed automated and cold weather testing of products to show compliance with EN test standards. Resolved late stage performance issues for new and innovative consumer mountain bike equipment