Summary
Overview
Work History
Education
Skills
Careduration
Accomplishments
Languages
Timeline
Generic

Mike Ionescu

Kanesatake Oka,Canada

Summary

Hardworking Master Automotive Technician successful at correcting mechanical problems, completing routine maintenance and improving vehicle operations. Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction.

Overview

19
19
years of professional experience

Work History

Public Works/ Water Technician

Mohawk Council Of Kahnawake
03.2023 - Current
  • Increased efficiency of water treatment processes through continuous assessment and improvement initiatives.
  • Provided exceptional customer service during interactions with residents, businesses, or other stakeholders regarding water-related inquiries or issues.
  • Facilitated smooth traffic flow with regular maintenance of traffic signals, signs, and road markings.
  • Improved community satisfaction rates through timely response to citizen inquiries and complaints regarding public works issues

Service Advisor

Legend Boats
02.2019 - 06.2022


  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.

Master Automotive Technician

MIKE IONESCU
05.2005 - 06.2019


  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.

Education

DEP - Automotive Service Technician

École De L'automobile De Montréal
Montreal, QC
09.2007

Skills

  • Customer Service
  • Water treatment expertise
  • Water purification
  • Equipment Operation

Careduration

60 min

Accomplishments

I build my house from the bottom up

Frame works, electrical, plumbing

Languages

English
Native or Bilingual
French
Native or Bilingual
Romanian
Native or Bilingual
Spanish
Elementary
Italian
Elementary

Timeline

Public Works/ Water Technician

Mohawk Council Of Kahnawake
03.2023 - Current

Service Advisor

Legend Boats
02.2019 - 06.2022

Master Automotive Technician

MIKE IONESCU
05.2005 - 06.2019

DEP - Automotive Service Technician

École De L'automobile De Montréal

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