Mike Guerrero Amarillas
Sacramento
Summary
Dynamic and customer-focused professional with extensive experience in food service at California Pizza Kitchen and Susie's Burger. With proven ability to deliver exceptional guest services while efficiently handling cash transactions. Bilingual in Spanish and English, I excel in fast-paced environments, demonstrating adaptability and clear communication to enhance customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Susie's burger
Sacramento
08.2024 - 09.2024
- During my time at Susie's Burger, some of my responsibilities were taking and packing the orders, and providing customer service.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Take-Out Server
California Pizza Kitchen
Sacramento
11.2022 - 04.2023
- My responsibility at California Pizza Kitchen varied from packing up small to large orders to go and serving guests when they are seated at the pizza bar, as well as serving tables when needed, taking their orders, and seating guests. I've learned many things working here; for example, learning to work under pressure in a fast-paced restaurant environment as well as
- Assisting other servers in setting up catering trays for large parties or events.
- Receiving payment for take-out orders and processed credit card transactions correctly.
- Greeting customers and provided excellent customer service.
- Performing cashier duties such as taking payments, counting money, and making change.
Education
High school diploma -
North area community school
Sacramento12.2023
Skills
- Cleaning experience
- Packaging
- Customer service
- Food service
- Restaurant experience
- Serving experience
- Cash register
- Serving
- POS
- Guest services
- Food handling
- Cash handling
- Hospitality
- Fluent Spanish
- Fluent English
- Adaptability to change
- Clear communication
Certification
Food Handler Certification
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Cashier
Susie's burger
08.2024 - 09.2024
Take-Out Server
California Pizza Kitchen
11.2022 - 04.2023
High school diploma -
North area community school
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