Mike Gaudet
TORONTO,Ontario
Summary
Dynamic and results-oriented professional with a proven track record at IQliving, adept in sales strategy development and fostering team cohesion. Leveraged critical thinking and exceptional verbal and written communication to enhance operational efficiency and customer satisfaction. Demonstrated ability to adapt and excel in fast-paced environments, driving team success and achieving significant milestones.
Overview
8
8
years of professional experience
Work History
Sales Associate Supervisor
IQliving
Toronto, ON
09.2021 - 06.2024
- Created a positive work environment with clear communication, team building activities, and consistent recognition of achievements.
- Coordinated staff training sessions on new products or promotions to ensure all team members were well-informed about current offerings.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Responsible for the day to day operations of the store; opening and closing procedures. Ensured the team had everything they needed to be successful throughout the day.
Environmental Services Housekeeper
Queensway Carleton Hospital
Ottawa, ON
05.2016 - 08.2021
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
Server
Craft Beer Market
Ottawa, ON
12.2017 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Arts - English
Carleton University
Ottawa, ON04.2020
Skills
- Sales strategy development
- Sales team training
- Verbal and written communication
- Product Knowledge
- Critical Thinking
- Decision-Making
- Writing Skills
- Research
- Proofreading and Copy Editing
- Problem Anticipation and Resolution
- Adaptable to Changing Demands
- Goal Setting and Achievement
Languages
English
Native or Bilingual
Timeline
Sales Associate Supervisor
IQliving
09.2021 - 06.2024
Server
Craft Beer Market
12.2017 - 07.2021
Environmental Services Housekeeper
Queensway Carleton Hospital
05.2016 - 08.2021
Bachelor of Arts - English
Carleton University