MIKE D. LEGACY
Moncton,Canada
Summary
Founder and lead developer at Investor Gadget, driving strategic vision for a financial wellness platform. Expert in project management and CRM systems, I consistently achieved high customer satisfaction while reducing claim errors in previous roles. Passionate about management and customer engagement, I excel in delivering impactful solutions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Founder & Lead Developer
Investor Gadget
01.2024 - Current
- Established the vision and strategic direction for a financial wellness platform aimed at both corporate and educational markets.
- Acted as the sole creator and developer, making all key decisions on the technology stack, platform architecture, and feature prioritization.
Canadian Warranty Advisor
BRP Offroad Division
01.2021 - 01.2024
- Adjudicated hundreds of thousands of dollars in high-value warranty claims monthly, making decisive approvals that maintained customer satisfaction and brand integrity.
- Served as the primary technical expert for Canadian service managers, providing critical guidance that reduced claim errors and supported dealership service and warranty goals.
- Directed national safety recall campaigns, ensuring clear communication and 100% compliance tracking to protect both riders and brand reputation.
Powersports Specialist & Manager
Rallye Motors Group
01.2016 - 01.2021
- As Powersports Specialist: Consistently exceeded sales targets through expert product demonstration and a passion-driven approach to customer engagement, driving significant growth in high-margin Parts & Accessories (P&A).
- As Parts Manager: Commanded all parts operations for Mitsubishi and Fix Auto, expertly managing a dynamic inventory valued at over $500,000 to support dealership and body shop service velocity.
Brand Ambassador
Microsoft
01.2010 - 01.2016
- Trained 100's of retail employees on consultative sales techniques, increasing team-wide product knowledge and presentation effectiveness.
- Executed merchandising and promotional strategies across all New Brunswick locations, contributing to a significant year-over-year increase in foot traffic.
Education
Professional Certificate - Project Management
University of Colorado Boulder
Remote 08-2025
Professional Certificate - Project Management
Howard University
Remote07-2025
Machinist / CNC Machinist
New Brunswick Community College
NB, Canada05-2015
High School Diploma -
BMHS
Moncton, NB, Canada06-2006
Professional Certificate - Data Analysis
IBM
RemoteSkills
- CRM and HRM
- Programming and networking
- IT support and data management
- Inventory management
- Microsoft Office and Google Docs
- Claims processing
- Project management
Certification
- Project Management Essentials | Howard University
- Project Management Specialization | University of Colorado Boulder
- Business Analysis & Process Management | Coursera Project Network
- Google Project Management: Professional Certificate | Google
- Microsoft Certified | Microsoft HQ Canada
- Google Workspace | Google
Languages
English
Native/ Bilingual
French
Professional
Projects
Founder & Full-Stack Developer, www.investorgadget.ca, Authored 'Penny's Piggybank,' a 5-book adventure series to introduce financial concepts to children. Developed a comprehensive curriculum for students in grades 5-12. Coded an AI chatbot to act as a 24/7 financial advisor, incorporating the personality of Inspector Gadget to make learning enjoyable. Programmed a full investment forecasting calculator that utilizes three API keys for real-time market data.
Timeline
Founder & Lead Developer
Investor Gadget
01.2024 - Current
Canadian Warranty Advisor
BRP Offroad Division
01.2021 - 01.2024
Powersports Specialist & Manager
Rallye Motors Group
01.2016 - 01.2021
Brand Ambassador
Microsoft
01.2010 - 01.2016
Professional Certificate - Project Management
University of Colorado Boulder
Professional Certificate - Project Management
Howard University
Machinist / CNC Machinist
New Brunswick Community College
High School Diploma -
BMHS
Professional Certificate - Data Analysis
IBM
Similar Profiles
MUHAMMAD IRFAN AFIF MUHAMMAD IRFAN AFIF null
PART TIME LIVE HOST at GADGET 3 SIBLINGSPART TIME LIVE HOST at GADGET 3 SIBLINGS
Tami JohnsonTami Johnson
Customer Service Support Specialist at Gadget GuardCustomer Service Support Specialist at Gadget Guard
Gracie DavisGracie Davis
Cashier at Colorado Gadget FixCashier at Colorado Gadget Fix
Kishore OduguKishore Odugu
Sales Associate at Home DepotSales Associate at Home Depot
Simarpreet KaurSimarpreet Kaur
Cashier at Petro-CanadaCashier at Petro-Canada