Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Reference
Timeline
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MIKE CHUKWUEBUKA

Ottawa,ON

Summary

Dynamic and detail-oriented professional with extensive experience in patient care coordination at Eastside Medical Clinic. Proficient in EMR systems and billing processes, I excel in multitasking and communication, ensuring seamless operations and exceptional patient experiences. Recognized for implementing efficient scheduling practices that enhanced clinic workflow and patient satisfaction.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Eastside Medical Clinic
04.2024 - Current
  • Patient Scheduling & Front Desk Coordination
  • Greeted and registered patients, scheduled appointments, managed multi-line phone systems, and coordinated referrals while maintaining a high level of professionalism and patient confidentiality.
  • Maintained accurate and confidential patient records using Electronic Medical Records (EMR) systems.
  • Billing & Insurance Processing

Dental Assistant

Vincentore Dental Clinic
03.2020 - 03.2024
  • Assisted senior dentists during extractions, restorations, surgeries, and emergency dental procedures
  • Prepared patients and treatment rooms, adhering to strict hygiene and sterilization protocols
  • Utilized iTero 5D scanner for Invisalign scans and maintained accurate EMR patient records
  • Ensured a safe, organized clinical environment while providing efficient chairside support

Postgraduate Rotational Intern

University of Benin
02.2019 - 02.2020
  • Rotated across multiple dental departments providing chairside support
  • Came up with new ideas and improvements, which were discussed with senior employers.
  • Recorded data and maintained source documentation following good documentation practices.
  • Worked under supervision of senior employers to help plan and direct work of organization.
  • Managed instrument preparation and sterilization
  • Gained experience in orthodontic, pediatric and geriatric dental care

Education

Bachelor of Science - Dental Surgery

University of Nigeria
Nsukka, Nigeria
12-2018

Skills

  • Chairside Assisting & Dental Radiography
  • Patient Care Coordination
  • Infection Control & Sterilization Procedures
  • Billing, Insurance & Financial Counseling
  • EMR Systems & Office Administration
  • Scheduling & Multitasking Efficiency
  • Excellent Verbal & Written Communication

Affiliations

  • DENTAL ASSISTANT/RECEPTIONIST

Languages

English
Full Professional

Reference

Dr Hillary O. Smith

consultant Orthodontist

Vincentor Dental

+234-806-035-2699

Timeline

Administrative Assistant

Eastside Medical Clinic
04.2024 - Current

Dental Assistant

Vincentore Dental Clinic
03.2020 - 03.2024

Postgraduate Rotational Intern

University of Benin
02.2019 - 02.2020

Bachelor of Science - Dental Surgery

University of Nigeria

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