Mike Brouwer
Summary
Dynamic sales professional with a proven track record at Durham Kubota, excelling in customer service and inventory management. Skilled in relationship building and product sales, I effectively streamlined procurement processes, enhancing efficiency. My outgoing personality and teamwork abilities have strong client connections, driving repeat business and ensuring exceptional service delivery.
Overview
14
14
years of professional experience
Work History
Sales Associate
Durham Kubota
09.2019 - Current
- Assisted customers in product selection, providing exceptional service to enhance equipment buying experience.
- Organized displays and off site showings, ensuring products were accessible and visually appealing.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate financial handling.
- Collaborated with team members to meet daily sales goals and improve customer satisfaction.
- Engaged in ongoing training sessions on equipment knowledge.
- Built relationships with customers to encourage repeat business.
Laborer
Gerr Construction
04.2017 - 08.2019
- Operated heavy machinery to assist in site preparation and material handling.
- Assisted in the excavation and grading of construction sites for new projects.
- Maintained tools and equipment, ensuring optimal performance and safety compliance.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
Service /Spare Parts Manager
Battlefield Equipment Rentals
02.2014 - 03.2016
- Managed inventory control systems to optimize spare parts availability and minimize downtime.
- Streamlined procurement processes, reducing lead times for essential components.
- Analyzed usage trends to forecast demand and improve stock levels for critical spare parts.
- Coordinated with suppliers to negotiate pricing agreements, improving cost efficiency of procurement strategies.
- Improved communication between departments by developing clear processes for requesting, receiving, and returning spare parts.
Parts Counter Person
John Deere
01.2011 - 02.2014
- Managed parts inventory, ensuring accurate stock levels and timely replenishment.
- Provided exceptional customer service, assisting with parts selection and inquiries.
- Collaborated with technicians to identify needed components for repairs and maintenance.
- Processed customer orders efficiently, utilizing advanced point-of-sale systems.
Education
Sales And Marketing - Sales
Loyalist College of Applied Arts And Technology
Belleville, None06-2008
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Excellent people skills
- Exceptional customer service
- Relationship building
- Outgoing personality
- Product sales
- Professional demeanor
- Merchandise display
Languages
English
Timeline
Sales Associate
Durham Kubota
09.2019 - Current
Laborer
Gerr Construction
04.2017 - 08.2019
Service /Spare Parts Manager
Battlefield Equipment Rentals
02.2014 - 03.2016
Parts Counter Person
John Deere
01.2011 - 02.2014
Sales And Marketing - Sales
Loyalist College of Applied Arts And Technology
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