Mike Black
Kitchener,ONT
Summary
Dynamic professional with a proven track record at Gillies Lumber, excelling in workload prioritization and scheduling coordination. Successfully implemented process improvements that enhanced operational efficiency and reduced turnaround times. Adept at fostering client relationships and delivering exceptional customer service, ensuring project accuracy and timely completion.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Trim Department Co-Ordinator
Gillies Lumber
09.2025 - Current
- Coordinated departmental communication to enhance collaboration and workflow efficiency.
- Implemented process improvements that streamlined operations and reduced turnaround times.
- Developed and maintained schedules, ensuring timely completion of projects and tasks.
- Trained new staff on departmental procedures, fostering a knowledgeable workforce.
- Managed inventory controls, optimizing stock levels and minimizing shortages or excesses.
- Collaborated with cross-functional teams to drive initiatives aligned with company goals.
- Conducted regular audits of processes, identifying areas for improvement and implementing solutions.
- Assisted in the preparation of comprehensive reports and presentations, capturing essential department data for executive review and decisionmaking.
Trim and Door Estimator
Gillies Lumber
08.2016 - 08.2025
- Developed accurate cost estimates for materials and labor to support project budgeting.
- Analyzed blueprints and specifications to ensure precise project scope definition.
- Collaborated with project managers to review and refine estimate submissions, enhancing overall accuracy.
- Implemented streamlined estimating processes, reducing turnaround time for proposals.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Increased project accuracy by diligently reviewing specifications, drawings, and other documentation.
Account Representative
Riverside Door and Trim
02.2011 - 08.2016
- Managed customer accounts and ensured timely resolution of inquiries and issues.
- Developed strong relationships with clients to enhance customer satisfaction and loyalty.
- Coordinated product orders, ensuring accuracy and timely delivery of materials.
- Collaborated with sales teams to identify opportunities for upselling and cross-selling products.
- Measured houses / apartments for accurate itemized list for deliveries
Education
High School Diploma -
Galt Collegiate Institute
Cambridge, ONSkills
- Workload prioritization
- Scheduling coordination
- Document control
- Customer service
- Scheduling
- Work planning and organization
- Logistics planning
Certification
- Joint Health and Safety Committee Part 1 & 2
- First Aid
- LEAN - Yellow Belt
- Fall Arrest
- Forklift Certified
Timeline
Trim Department Co-Ordinator
Gillies Lumber
09.2025 - Current
Trim and Door Estimator
Gillies Lumber
08.2016 - 08.2025
Account Representative
Riverside Door and Trim
02.2011 - 08.2016
High School Diploma -
Galt Collegiate Institute