Mike Betz
Corona
Summary
Dynamic leader and skilled technician with a proven track record at Vortex Industries and within my own Powersports business. Adept in customer relations and technical/mechanical abilities. Excelling in relationship building, driving sales, and meeting targets through innovative solutions and a focus on safety. Known for high quality work, resulting in significant repeat business and referrals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Owner
Sinister Powersports, LLC
01.2020 - Current
- Perform all day-to-day business operations. Such as - all repairs, customer service, invoicing, stock management, purchasing, etc.
- Emphasis on high quality work and attention to detail.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Team Leader / Area Manager
Vortex Industries
09.1997 - 02.2019
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Responsible for driving sales and meeting targets
- Responsible for technical and safety training
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built and maintained strong client relationships, leading to repeat business and referrals.
- Oversaw quality control measures, maintaining high standards for all project outputs.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
Education
High School Diploma -
BOHS
Brea, CA01-1994
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Excellent technical / mechanical ability
- Emphasis and strength in safe and clean wiring
- Ability to custom fabricate
- MIG / TIG / Stick welding proficient
Certification
- Valid CA Driver's License, Class C/M
- Certified Polaris Off-road Technician
- Forklift Certification
- Certified Automatic Door Technician
- Certified Fire Door Technician
Timeline
Owner
Sinister Powersports, LLC
01.2020 - Current
Team Leader / Area Manager
Vortex Industries
09.1997 - 02.2019
- Valid CA Driver's License, Class C/M
- Certified Polaris Off-road Technician
- Forklift Certification
- Certified Automatic Door Technician
- Certified Fire Door Technician
High School Diploma -
BOHS
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