Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mike Arai

Ottawa,ON

Summary

Proven leader in operations management and talent development, I significantly enhanced efficiency and guest relations at C’est Japon A’ Suisha, mastering budget control and staff supervision. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Hospitality service position. Ready to help team achieve company goals.

Overview

42
42
years of professional experience

Work History

Restaurant General Manager

C’est Japon A’ Suisha Japanese Restaurant
02.1991 - 08.2023
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained, and supervised staff.

Restaurant Manager

Suisha Gardens Ltd
09.1981 - 02.1991
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Education

High School Diploma -

Kakuda High School
Kakuda-city, Miyagi Prefecture, Japan
03.1978

English As A Second Language

Boston of The Modern Languages School
Boston, Massachusetts, USA
08.1977

Skills

  • Operations Management
  • Guest Relations
  • Money Handling
  • Customer-Oriented

Languages

Japanese
Native or Bilingual

Timeline

Restaurant General Manager

C’est Japon A’ Suisha Japanese Restaurant
02.1991 - 08.2023

Restaurant Manager

Suisha Gardens Ltd
09.1981 - 02.1991

High School Diploma -

Kakuda High School

English As A Second Language

Boston of The Modern Languages School

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Mike Arai