Mike Arai
Ottawa,ON
Summary
Proven leader in operations management and talent development, I significantly enhanced efficiency and guest relations at C’est Japon A’ Suisha, mastering budget control and staff supervision. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Hospitality service position. Ready to help team achieve company goals.
Overview
42
42
years of professional experience
Work History
Restaurant General Manager
C’est Japon A’ Suisha Japanese Restaurant
Ottawa, ON
02.1991 - 08.2023
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
Restaurant Manager
Suisha Gardens Ltd
Ottawa, ON
09.1981 - 02.1991
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Education
High School Diploma -
Kakuda High School
Kakuda-city, Miyagi Prefecture, Japan03.1978
English As A Second Language
Boston of The Modern Languages School
Boston, Massachusetts, USA08.1977
Skills
- Operations Management
- Guest Relations
- Money Handling
- Customer-Oriented
Languages
Japanese
Native or Bilingual
Timeline
Restaurant General Manager
C’est Japon A’ Suisha Japanese Restaurant
02.1991 - 08.2023
Restaurant Manager
Suisha Gardens Ltd
09.1981 - 02.1991
High School Diploma -
Kakuda High School
English As A Second Language
Boston of The Modern Languages School