Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mikayo Serge-Tver

Vancouver,BC

Summary

Dynamic and results-driven professional with extensive experience at Nesters Market as a Cashier Supervisor and Deli Clerk. Expert in cash handling and complaint resolution, consistently enhancing customer satisfaction and loyalty. Proven ability to maintain operational efficiency while fostering positive relationships, ensuring a safe and welcoming environment for all customers.

Overview

5
5
years of professional experience

Work History

Cashier Supervisor

Nesters Market
08.2022 - 03.2025
  • Quickly and accurately counted drawers at start and end of each shift.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
  • Built positive relationships with customers to increase repeat business.

Deli Clerk

Nesters Market
07.2020 - 03.2025
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Education

High School Diploma -

Britannia Secondary School
Vancouver, BC

Skills

  • Strong work ethic
  • Reliability
  • Adaptability
  • Problem solving
  • Attention to detail
  • Till counting
  • Teamwork
  • Multitasking
  • Cashier training
  • Money handling
  • Conflict resolution

Languages

English
Native or Bilingual

Timeline

Cashier Supervisor

Nesters Market
08.2022 - 03.2025

Deli Clerk

Nesters Market
07.2020 - 03.2025

High School Diploma -

Britannia Secondary School
Mikayo Serge-Tver