Mikayla Young
Overview
6
6
years of professional experience
Work History
Customer Service and Food Prep
Waffle Bus Stop Inc.
09.2024 - Current
- Prepare food and beverages while maintaining health and safety standards
- Provide customer service in fast paced environment
- Operate cash register and handle transactions
- Work effectively and professionally with other staff
Casual Shift Leader
Miramichi Housing Solutions
07.2024 - Current
- Supervise clients at both youth and adult shelters
- Preform intake for clients, incident reports, and progress notes
- Collaborate with community partners/resources (Social Development, Crisis Response,etc)
- Handle crisis management situations
SEED Student
Miramichi Housing Solutions
05.2024 - 08.2024
- Shadowed Shift Leaders at both youth and adult facilities
- Researched relevant policy and opportunity concerning unhoused peoples in NB- presented to management
- Aided in planning activities for youth clients
STEAM Mentor
Brilliant Labs
11.2022 - 08.2023
- Created and executed coding lesson plans for K-8 students
- Provided mentorship in Java and Python
- Coordinated with employees in Halifax and led online engagement
- Interacted respectfully with parents, students, and school staff
Team Leader & Crew Trainer
McDonalds Canada
03.2019 - 11.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Delegated responsibilities according to individual strengths and areas of expertise.
- Trained Junior staff
- multitasked in high pressure, fast paced environment.
- managed cash deposits and restaurant health and safety procedures
Education
Bachelor of Arts - Public Policy And Governance
St. Francis Xavier University
Antigonish, NS04-2027
High School Diploma -
James M Hill Memorial High School
Miramichi, NB06-2023
Skills
- Research skills
- Project and time management
- Written and verbal communication
- Independent and collaborative work
- Problem-solving
- Reliable
- Flexible and adaptable
- Dependable and responsible
Awards
- Right Honourable Brian Mulroney Scholarship- 60,000$
Timeline
Customer Service and Food Prep
Waffle Bus Stop Inc.
09.2024 - Current
Casual Shift Leader
Miramichi Housing Solutions
07.2024 - Current
SEED Student
Miramichi Housing Solutions
05.2024 - 08.2024
STEAM Mentor
Brilliant Labs
11.2022 - 08.2023
Team Leader & Crew Trainer
McDonalds Canada
03.2019 - 11.2022
Bachelor of Arts - Public Policy And Governance
St. Francis Xavier University
High School Diploma -
James M Hill Memorial High School