Mikayla Williams
Gardena
Summary
Creative professional with experience in e-commerce management, product photography, modeling, and visual branding. Skilled in website management, inventory control, order fulfillment, customer service, and creating compelling product imagery for online retail. Passionate about fashion, beauty, and helping brands create exceptional customer experiences through creativity and organization.
Overview
5
5
years of post-secondary education
8
8
years of professional experience
Work History
E- commerce Manager
GirlyWorld Cosmetics LLC
Los Angeles
2023.01 - Current
- Oversaw daily e-commerce operations for the company’s Shopify storefront.
- Managed inventory and maintained accurate stock levels.
- Processed, packed, and fulfilled customer orders in a timely manner.
- Managed the Shopify website, including product uploads, updates, and merchandising.
- Produced product photography for online listings and marketing materials.
- Monitored website presentation to maintain a polished shopping experience.
- Assisted customers by responding to product and order inquiries.
Independent E-Commerce Seller
Depop
Los Angeles
2020.07 - 2022.09
- Operated an independent online clothing storefront, successfully selling 100+ items.
- Sourced and reworked clothing to create unique pieces for resale.
- Measured garments and wrote accurate product descriptions for online listings.
- Styled, photographed, and modeled clothing for product listings.
- Managed inventory and maintained an organized online storefront.
- Packaged and fulfilled customer orders, typically within one business day.
- Responded promptly to customer inquiries regarding sizing, fit, and product details.
- Maintained a 4.93/5 customer rating through reliable service, timely shipping, and responsive communication.
Sales Associate
BMT Uniforms
Inglewood
2018.06 - 2020.03
- Sorted, organized, and restocked inventory to maintain an efficient sales floor and stockroom.
- Greeted customers and provided a welcoming shopping experience.
- Assisted customers by answering questions and recommending products.
- Answered incoming phone calls and directed customer inquiries.
- Maintained a clean, organized, and professional retail environment.
Education
Coursework Completed - Business Administration
California State University, Dominguez Hills
Carson, CA 2018.08 - 2019.05
High School Diploma -
Alexander Hamilton Senior High School
Los Angeles, CA 2014.08 - 2018.06
Skills
- Website Management
- Content Creation
- Digital Marketing
- Order Fulfillment
- Inventory Tracking
- Customer relationship management
- Organization and Planning
- Time management
- Attention to Detail
Timeline
E- commerce Manager
GirlyWorld Cosmetics LLC
2023.01 - Current
Independent E-Commerce Seller
Depop
2020.07 - 2022.09
Coursework Completed - Business Administration
California State University, Dominguez Hills
2018.08 - 2019.05
Sales Associate
BMT Uniforms
2018.06 - 2020.03
High School Diploma -
Alexander Hamilton Senior High School
2014.08 - 2018.06