Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mikayla Warkentin

Prince Albert,Saskatchewan

Summary

Driven and professional, exceptional in customer service and data entry at Rally Motorsports. Excelled in enhancing inventory management, and boosting client satisfaction. Demonstrated strong work ethic and problem-solving skills, achieving efficient deal structuring and client communication. Collaborated effectively across departments to ensure seamless customer experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales /Finance Associate

Rally Motorsports
11.2020 - 10.2023

Started as Receptionist where I answered phone calls to direct customers to desired departments.


Assist Sales Department with organized spread sheets to keep track of current and outgoing inventory.


Managed online leads and inquiries to filter and distribute to Sales staff.


Photographed and uploaded online advertisements.


Update management and owners on sales progress daily.


Trained as Finance Manager where I evaluate finance applications.


Structure deals for clients with all credit situations.


Communicate with multiple lenders.


Promote and sell warranty and insurance programs.


Collaborate with sales, service and parts to fulfill customer satisfaction with their new purchase.


Assist administrative and accounting staff with month end filing.



Receptionist

Body Mechanics Salon & Spa
05.2020 - 03.2021

Greeted incoming visitors and customers.


Confirmed appointments, communicated with clients, and updated client records.


Answered phone calls for bookings and general information of our services.


Kept reception area clean and neat to give visitors positive first impression.


Handled cash transactions and maintained sales and payments records.


Maintained confidentiality of information regarding clients and company.


Assisted stylist with preparation of foils, hair dyes and extensions.


Welcomed every customer to a complimentary drink and snack for a more relaxing treatment.


Housekeeper

Kapasiwin Bungalows
07.2020 - 09.2020

Disinfected and mopped bungalows to keep facilities sanitary and clean.


Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking toiletries.


Collaborated with other housekeeping staff to complete tasks efficiently and effectively.


Maintained a spotless environment for guests through diligent daily housekeeping tasks.


When cleaning duties were complete I took over in the office where I answered booking calls.


Checked residents in and out.


Maintained Canoeing bookings.

Host

Boston Pizza Restaurant
10.2019 - 07.2020

Handled high-pressure situations with effectively managing large parties or unexpected events during busy shifts.


Answered customer questions about hours, seating, and menu information.


Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait time.


Greeting and seating guests upon arrival.


Keeping dining area ready for every guest.


Assisted servers with food delivery during peak hours to ensure timely service for all guests.


Monitored seating area and checked restrooms regularly to keep spotless.


Delivered pick-up and curbside orders to guests.

Education

High School Diploma -

Carlton Comprehensive High School
Prince Albert, SK
06.2020

Skills

    Organized

    Customer service

    Data Entry

    Positive attitude

    Problem solving

    Communication

    Strong work ethic

    Professional

    Work well with others

Languages

English
Native or Bilingual

Certification

Baby sitting certificate - February 2013


First Aid certificate - November 2018


Food saftey certificate - December 2018


200 hour volunteer at Victoria Hospital certificate - June 2018



Timeline

Sales /Finance Associate

Rally Motorsports
11.2020 - 10.2023

Housekeeper

Kapasiwin Bungalows
07.2020 - 09.2020

Receptionist

Body Mechanics Salon & Spa
05.2020 - 03.2021

Host

Boston Pizza Restaurant
10.2019 - 07.2020

High School Diploma -

Carlton Comprehensive High School
Mikayla Warkentin