Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mikayla Smith

Surrey,BC

Summary

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in a retail environment.

Overview

20
20
years of professional experience

Work History

Deli, Bulk and Grocery Clerk

Thrifty Foods
03.2018 - Current
  • Recommended products to customers to drive sales.
  • Retrieved items for customers and verified prices.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Planned work for deli team to optimize coverage for busy periods.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Learned other teammates' work tasks to train as backup.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.

Babysitter

.
01.2010 - Current
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Taught children to organize toys, wash hands and share by leading by example.
  • Assisted children with homework assignments and special projects across different subjects.

Dishwasher and Cook

The Landing Pub
09.2015 - 09.2016
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Camp Counselor

Timberline Ranch
06.2014 - 08.2015
  • Worked with children of varying age, interest, skill and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Supervised groups of children in log cabins for sleepaway camp.
  • Maintained facility, equipment and vehicles to promote safe and secure environment for campers and staff.
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Resolved conflicts that arose between campers by [Action].

Education

Associate of Arts - Classical Studies

Langara College
08.2022

Skills

  • Training and Development
  • Court Clerk Office Filings
  • Grocery Standards
  • Grocery Store Operations
  • Integrity and Transparency
  • Grocery Equipment
  • Bulk Packing
  • Grocery Products Knowledge

Accomplishments

  • Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.

Timeline

Deli, Bulk and Grocery Clerk

Thrifty Foods
03.2018 - Current

Dishwasher and Cook

The Landing Pub
09.2015 - 09.2016

Camp Counselor

Timberline Ranch
06.2014 - 08.2015

Babysitter

.
01.2010 - Current

Associate of Arts - Classical Studies

Langara College

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Mikayla Smith