Mikayla Small

• Managed daily barn operations, ensuring efficient workflow and optimal use of resources.
• Feed and water animals according to schedules and feeding instructions.
• Clean stalls, barn areas, water and feed buckets daily.
• Turn horses out and in from pastures according to schedules.
• Mix food, liquid formulas, medications or food supplements according to instructions, prescriptions, and knowledge of animal species.
• Monitored/ observed overall health and well-being of 80+ horses, paying attention to signs of concern, illness, disease, or injury.
• Provide treatment to sick or injured animals or contact and assist veterinarians to secure treatment.
• Coordinated scheduling for veterinary visits, farrier appointments, and other essential services to maintain equine health and wellbeing.
• Order, unload, and store feed and supplies.
• Barn/ property maintenance.
• Hay orders and top up (tractor skills).
• Schedule lessons and make up lessons.
• Assist in teaching how to groom, tack up horses, and basics of riding.
• Manage and deal with concerns brought forward by boarders appropriately.

• Train and verify newer employees' proper procedures for each station.
• Assisting managers in running the floor and delegating breaks.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

• Customer service and correcting complaints.

• Maintain sanitation, health, and safety standards in work areas.

• Clean food preparation areas, cooking surfaces, and utensils.
• Verify that prepared food meets requirements for quality and quantity.
• Take food and drink orders and receive payment from customers.
• Clean, stock, and restock workstations and display cases.
• Serve orders to customers at windows, counters, or table

• Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
• Assisted families with planning funeral services.
• Picked up deceased at private homes, hospitals and county morgues.
• Set up for funerals. i.e flower placement, prepare refreshments, organize music and picture boards.
• Assist in embalming, pronouncing deceased, hair and makeup as well as dressing the bodies for funeral service.

• Maintained clean stables for optimal horse health and safety standards.
• Maintained saddles, bridles, and riding gear and helped fit items to specific horses.
• Monitored horse behavior closely, promptly addressing any issues or concerns to maintain their wellbeing.
• Mixed and administered special food formulas to individual animals based on unique dietary needs.
• Demonstrated strong multitasking abilities while managing multiple responsibilities within fast-paced stable environments.
• Administered horse medication and necessary special care.
• Assisted in the rehabilitation of injured horses with proper exercise and medication administration.
• Enhanced horse care by implementing efficient grooming and feeding routines.
• Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.

• Trained other employees in customer service, food safety, and performance requirements.
• Taught new team members correct procedures for all areas of operations.
• Greeted customers with smile and provided friendly service to professionally handle every need.
• Studied crew members during work shift to provide feedback and guidance in improving performance.
• Set positive example for team members by providing high-quality, efficient service.

• Key responsibilities include, monitoring and maintaining control of students aged 3 years – 17 years including differently abled teens and children.
• Teach students the correct grooming techniques and reason for proper grooming.
• Morning and evening chores, including feeding, water and administering medications and supplements, clean stalls and barn area, turn horses in and out, and observe horses for signs of injury or illness and assist in treatments if required.
• Boosted campers'' self-esteem through positive reinforcement and recognition of their achievements.
• Contributed to a positive camp culture by modeling enthusiasm, respect, and kindness in all interactions with campers and coworkers.
• Collaborated with fellow counselors to create a cohesive team environment conducive to a successful camp experience.