Mikayla Marbra
Carson
Summary
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
5
5
years of professional experience
Work History
Security Officer
Metro One Loss Prevention Service Group
Anaheim, CA
01.2024 - Current
- Implemented security protocols, enhancing overall safety measures across facilities.
- Trained new security personnel on procedures and best practices for effective performance.
- Collaborated with management to refine security strategies based on evolving threats and vulnerabilities.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Security Officer
Hustler Casino
Gardena, CA
06.2022 - 10.2023
- Monitored access points to ensure safety compliance and prevent unauthorized entry.
- Responded swiftly to incidents, coordinating with law enforcement and emergency services as needed.
- Patrolled and monitored premises in company vehicle, and by foot.
- Maintained detailed incident reports, ensuring accurate documentation of security events and responses.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Officer
AEGWorldwide
Carson, CA
06.2021 - 06.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
Security Officer
Allied Universal Security
Gardena, CA
06.2020 - 02.2021
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Education
Physical Therapy
Cerritos College
Norwalk, CASkills
- Proficient in managing multiple tasks
- Advanced client service skills
- Punctual
- Reliable
- Skilled in resolving disputes
- Surveillance
- Security Guard License
- Incident reporting
Timeline
Security Officer
Metro One Loss Prevention Service Group
01.2024 - Current
Security Officer
Hustler Casino
06.2022 - 10.2023
Security Officer
AEGWorldwide
06.2021 - 06.2022
Security Officer
Allied Universal Security
06.2020 - 02.2021
Physical Therapy
Cerritos College