Summary
Overview
Work History
Skills
Languages
Timeline
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Mikayla Graham

Toronto,ON

Summary

Versatile professional accomplished in coordinating programs and leading independent projects. Skilled in reviewing and improving office processes to reduce errors and inefficiencies. Collaborative team player with strong communication and time management abilities.

Overview

5
5
years of professional experience

Work History

Senior Administrative Assistant

Hydro One / BGIS
10.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Assisted development and implementation of new administrative procedures.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.

Executive Assistant

Ego Nails
01.2023 - 08.2023
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Aided in recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Ensured smooth daily operations through consistent maintenance of office equipment, and troubleshooting issues when necessary.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.

Digital Marketing Analyst

Kering
01.2022 - 07.2023
  • Initiated market research studies and analyzed findings.
  • Monitored online trends, conversations and innovations to optimize strategies.
  • Strengthened brand communication with in-depth analyses of competitors, market and economic changes.
  • Led projects to redesign web pages, diversify strategies and revitalize social media presence.
  • Analyzed website data such as traffic, interactions, conversions and goals to find areas of improvement.
  • Measured and evaluated brand digital performance to present weekly findings to management.

Digital Marketing Specialist

DECIEM The Abnormal Beauty
06.2019 - 01.2022
  • Created social media content with innovative brand messaging to support new product launches.
  • Created reports on digital marketing efforts using analytics tools to track and measure digital marketing success for management.
  • Developed digital marketing strategies by creating and implementing plans to reach and engage target audiences.
  • Managed digital projects from initial concept through final implementation and live monitoring.
  • Conducted market research by analyzing industry trends, consumer demographics and competitor activities to inform marketing strategy.

Skills

  • Report Writing
  • Office Administration
  • Quality Assurance
  • Expense Reporting
  • Data Entry
  • Information Security
  • Presentation Design
  • Research
  • Spreadsheet Management
  • Business Administration
  • Strong Problem Solver
  • Writing Reports

Languages

Spanish
Native or Bilingual
Italian
Professional Working

Timeline

Senior Administrative Assistant

Hydro One / BGIS
10.2023 - Current

Executive Assistant

Ego Nails
01.2023 - 08.2023

Digital Marketing Analyst

Kering
01.2022 - 07.2023

Digital Marketing Specialist

DECIEM The Abnormal Beauty
06.2019 - 01.2022

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Mikayla Graham