Mikayla Gillooly
Citrus Heights
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Server
Fair Oaks Brew Pub
Fair Oaks
05.2024 - Current
- Provided a positive experience for customers to want to come back
- Carried out safe food handling precautions to ensure customer satisfaction
- Maintained food and beverage order accuracy
- Trained new employees on POS system and typical serving duties
Server
The Great Greek Mediterranean Grill
Roseville
07.2023 - Current
- Managed inventory, scheduling, and cash handling
- Attended community events to help advertise and boost sales
- Trained new employees to adhere to policies and standards
- Maintained proper cleanliness of the entire restaurant
Shift Supervisor
Starbucks
Rocklin
02.2021 - 02.2024
- Maintained inventory, cash handling procedures, and reports for management
- Increased quarterly sales by upselling and positive customer engagement
- Addressed customer concerns while ensuring proper order accuracy
- Deployed baristas via floor management productivity reports
Server
Denny’s
Sacramento
06.2020 - 02.2021
- Served 10+ consecutive tables at a time while maintaining order accuracy using POS system
- Upheld safe food handling precautions and restaurant cleanliness
- Refilled drinks, cleared plates, and reset tables in a timely fashion
Education
A.S. - General Science
American River College
Skills
- Task prioritization
- Clear communication
- Problem-solving
- Food safety compliance
- Cash handling procedures
- Positive and professional
Certification
ServSafe, Food handling certification (current)
Awards
X3 Barista of the quarter award, 2021-2024
Timeline
Server
Fair Oaks Brew Pub
05.2024 - Current
Server
The Great Greek Mediterranean Grill
07.2023 - Current
Shift Supervisor
Starbucks
02.2021 - 02.2024
Server
Denny’s
06.2020 - 02.2021
A.S. - General Science
American River College