Mikayla Crossman
Trenton
Summary
Experienced with providing personal care and support to individuals with diverse needs. Utilizes effective communication and empathetic interaction to enhance patient well-being. Knowledge of best practices in personal support work and maintaining patient dignity.
Overview
5
5
years of professional experience
Work History
Server
Seasons Retirement
10.2022 - Current
- Maintained a therapeutic relationship with the residents and their families
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to resident and guests needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Personal Support Worker
Loyalist College
09.2023 - 04.2024
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Enhanced patient comfort by providing compassionate and attentive personal care.
General Crew
Mcdonald’s
07.2020 - 10.2022
- Maintained a clean and organized work environment, contributing to a positive customer experience.
- Participated in inventory management tasks, reducing waste and optimizing product usage.
- Enhanced store image by adhering to uniform guidelines and maintaining personal hygiene.
Education
Personal Support Worker
Loyalist College
04.2024
Skills
- Well organized
- Able to work well within a team
- Adaptability
- Time managed
- Problem solving
- Communication
- Attention to detail
- Critical thinking
- Strong work ethic
Timeline
Personal Support Worker
Loyalist College
09.2023 - 04.2024
Server
Seasons Retirement
10.2022 - Current
General Crew
Mcdonald’s
07.2020 - 10.2022
Personal Support Worker
Loyalist College
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