Mikayla Burroughs
Merced
Summary
Reliable and adaptable professional with experience in customer-facing roles. Skilled in time management and problem-solving, contributing to seamless operations and enhanced customer experiences across various industries.
Overview
7
7
years of professional experience
Work History
Delivery Driver
DoorDash
Merced, CA
10.2019 - 10.2022
- Delivered food and beverages promptly while adhering to safety guidelines.
- Navigated delivery routes efficiently using GPS technology.
- Communicated with customers to ensure satisfaction and resolve issues.
- Managed multiple deliveries in high-pressure environments effectively.
- Maintained vehicle cleanliness and performed routine maintenance checks.
- Operated vehicle safely in highly congested areas with no traffic violations.
Cashier/Cook
Rocky Mountain Chocolate Factory Inc.
Spokane Valley, WA
03.2019 - 09.2019
- Processed customer transactions accurately using point-of-sale systems.
- Managed cash register operations, ensuring balanced drawers at shift end.
- Assisted in inventory management by restocking shelves and organizing displays.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Collaborated with team members to maintain store cleanliness and presentation standards.
- Maintained cleanliness and organization of kitchen and food preparation areas.
- Monitored cooking times and temperatures for quality assurance of dishes served.
Assistant
Verrinder Family Daycare
Merced, CA
03.2016 - 04.2017
- Assisted in daily operations, ensuring a safe and nurturing environment for children.
- Coordinated educational activities, enhancing children's developmental skills and engagement.
- Monitored and documented children's progress, providing feedback to parents and caregivers.
- Collaborated with staff to implement health and safety protocols effectively.
Receptionist
Merced Multicultural Arts Center
Merced, CA
08.2015 - 01.2016
- Greeted and assisted visitors, ensuring a welcoming environment at the arts center.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled appointments and maintained calendar for staff members and events.
- Processed incoming and outgoing mail, ensuring timely delivery of communications.
- Maintained organized filing system for documents, enhancing retrieval efficiency.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Education
History
Merced College
Merced, CA06-2028
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Problem-solving
Timeline
Delivery Driver
DoorDash
10.2019 - 10.2022
Cashier/Cook
Rocky Mountain Chocolate Factory Inc.
03.2019 - 09.2019
Assistant
Verrinder Family Daycare
03.2016 - 04.2017
Receptionist
Merced Multicultural Arts Center
08.2015 - 01.2016
History
Merced College