Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Mikayla Bouabane

Newmarket,ON

Summary

A determined and collaborative individual who is dependable and quick-learning while expertly completing assigned tasks with focus on detail and quality.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receptionist

OSPCA
11.2021 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
  • Collaborated with management to improve internal processes and procedures for better workflow optimization.

Makeup Artist - Manager

MAC Cosmetics
08.2019 - 11.2021
  • Conducted makeup workshops and demonstrations, educating clients on current trends and techniques.
  • Increased customer loyalty through exceptional service and tailored makeup applications.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Trained new cosmetologists on makeup and skincare products and techniques.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.

Education

Diploma - 911 & Emergency Service Communications Diploma

Seneca College of Applied Arts And Technology
North York, ON
05.2021

Diploma - Special Events Management Diploma

George Brown College
Toronto, ON
04.2020

Skills

  • 9 years experience in customer service
  • 9 years working with cash/variety of POS systems
  • Organization skills
  • Customer and client relations
  • Schedule Management
  • Data Entry
  • Stress Tolerance

References

Lisa Neumeyer-Coyle 

647-222-0150

Lisa.neumeyer-coyle@hotmail.com


Brittany Kirkey 

905-392-2761

Brittkirkey@live.ca


Steve Kucan 

905-252-7002

1586@yrp.ca

Certification

  • First Aid & CPR Certified
  • Pet First Aid & CPR Trained
  • Fear Free Certification
  • Sanitation Certification
  • Smart Serve

Timeline

Receptionist

OSPCA
11.2021 - Current

Makeup Artist - Manager

MAC Cosmetics
08.2019 - 11.2021

Diploma - 911 & Emergency Service Communications Diploma

Seneca College of Applied Arts And Technology

Diploma - Special Events Management Diploma

George Brown College

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Mikayla Bouabane