Mikayla battenfelder
Edmonton
Summary
Results-oriented and customer-centric professional with a background in personal fitness training, offering strong communication, problem-solving, and interpersonal skills. Experienced in managing client relationships, adapting to individual needs, and ensuring positive outcomes in fast-paced environments. Known for maintaining a high standard of service, prioritizing safety, and fostering a welcoming atmosphere. Now seeking to apply my expertise in client service, attention to detail, and adaptability in a flight attendant role, committed to delivering exceptional passenger experiences and upholding safety protocols at Nolinor.
Overview
10
10
years of professional experience
Work History
Performance Coach
MOVATI Athletic - Windermere
09.2021 - 11.2024
- Delivered personalised services to clients, tailoring programs to individual needs and goals
- Ensured high levels of client satisfaction through exceptional communication and adaptability
- Multitasked effectively to manage client schedules and team responsibilities in a busy environment
- Conducted comprehensive fitness assessments, identified client needs, and provided tailored solutions, similar to understanding client needs in real estate to recommend suitable properties
- Negotiation & Closing Skills
- Conflict Resolution & Problem Solving
- Cross-Functional Team Collaboration
- Multitasking and Time Management in High-Pressure Settings
- Recognized as 'Top Trainer April 2024' and consecutively in the top 3 for 2.5 years
- Successfully managed a diverse client portfolio, adapting services to meet unique needs, aligning with real estate client management
Personal Trainer
GoodLife Fitness
09.2015 - 08.2021
- Demonstrated strong organizational skills by managing a busy client schedule, ensuring punctuality and consistency in delivering training sessions
- Using techniques to enhance clients' mental focus during workouts, including visualization, breathing exercises, and mindfulness strategies
Certified Personal Fitness Trainer
Sturgeon Valley Athletic Club
09.2014 - 08.2015
- Increased client retention by building strong relationships and maintaining a professional demeanor during all interactions.
- Regularly communicated with clients outside of scheduled sessions to provide support, encouragement, and check-ins regarding their progress.
- Provided exceptional customer service to gym members as well as prospective clients interested in personal training services.
Education
Personal Fitness Training Diploma -
NAIT (Northern Alberta Institute of Technology)
01.2015
Skills
- CPR/AED Certified
- Canadian Society for Exercise Physiology - CPT
- National Academy of Sports Medicine - Corrective Exercise Specialist (CES)
- Movement Masterminds - Advanced Anatomy
- CSCS - Hypertrophy Academy
- Darby Training Systems - Fascial Mobility Training
- Darby Training Systems - Low Back Pain Specialist
- Darby Training Systems - Lean Body Coach
- Darby Training Systems - Hypertrophy Fundamentals
- Exercise Therapy Association: Level 1
- Prehab 101: Movement Optimization
- Pre-Script: Hypertrophy
- Pre-Script: Level 1
Languages
English
Full Professional
Timeline
Performance Coach
MOVATI Athletic - Windermere
09.2021 - 11.2024
Personal Trainer
GoodLife Fitness
09.2015 - 08.2021
Certified Personal Fitness Trainer
Sturgeon Valley Athletic Club
09.2014 - 08.2015
Personal Fitness Training Diploma -
NAIT (Northern Alberta Institute of Technology)
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