Versatile team member offering over 2 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
2
2
years of professional experience
Work History
E-Commerce Personal Shopper
Stevens Your Independent Grocer
11.2021 - 12.2023
Streamlined order processing and fulfillment by implementing efficient organizational techniques and time management strategies.
Increased repeat business with exceptional communication skills, addressing customer inquiries promptly and professionally.
Maintained a high level of product knowledge, staying up-to-date on the latest offerings from various brands and designers.
Assisted customers with returns, exchanges, and refunds as necessary, demonstrating a commitment to outstanding service at all times.
Analyzed customer feedback through surveys and reviews, using insights gained to make continuous improvements to product offerings and service levels.
Cold Deli Clerk
Stevens Your Independent Grocer
02.2022 - 10.2022
Increased sales by offering product recommendations based on customer preferences and dietary restrictions.
Delivered exceptional customer service by promptly addressing questions or concerns regarding products or services offered.
Provided excellent communication skills when interacting with customers, coworkers, and management staff.
Adapted quickly to changing situations such as unexpected customer requests or equipment malfunctions in order to maintain productivity.