Mikasi Allen
Calgary,AB
Summary
An ambitious and goal-oriented person, my objective for this position is to broaden my experience with a new team. With a focus on satisfying customers by providing high-quality service, my unwavering determination and dedication has historically allowed me to take on higher responsibilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Building Patrol Officer
SAIT Athletics and Recreation
Calgary
09.2023 - Current
- Responsible for the admission and supervision of students and staff within the SAIT Wellness Centre for athletics and recreation
Digitization, Automation, and Workflow Team Intern
TD Insurance
Calgary
05.2021 - 08.2023
- Transitioned to the transformation enablement pillar of the bank where I worked on a larger team with more autonomy for tasks
- Responsible for Data organizing, Power app usage, and leading another summer of the Peer Mentorship program amongst a larger cohort of Indigenous Interns.
Server
Matador Pizza and Steakhouse
Calgary
08.2016 - 08.2023
- Improved on multitasking effectively and interact with many different customers in a busy and demanding workplace
- Responsible for customer satisfaction, relationship building, and proper service of food and drink while simultaneously training new staff on occasion.
Digital Claims Experience Intern
TD Insurance
Calgary
05.2022 - 08.2022
- Improved on previously established team skills through advisor training, data organizing, and team meeting orchestration
- Organized and lead a peer-mentorship program for other interns.
Digital Claims Experience Intern
TD Insurance
Calgary
05.2021 - 08.2021
- Broadened my communication skills through working with a tightly knit team
- Presented monthly to executives on customer feedback data being received from the mobile app.
Lawn Care Technician/Landscaper
Yard Dawgs Lawn Care Maintenance and Weed Control
Calgary
05.2019 - 08.2020
- Responsible for treating and maintaining 10-15 lawns per day while ensuring customer satisfaction
- Performed backyard renovations involving lawn sodding and patio instalments.
Education
Bachelor of Business Administration - Financial Services
SAIT School of Business, Southern Alberta Institute of Technology
04.2024
High School Bilingual Diploma, French bilingual diploma (K-12) -
St. Francis High School
06.2018
Skills
- A competitive team player with expertise in working with a wide variety of personality traits in a leadership role
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Respectful and conscientious
- Strong organizational expertise
- Proficient writing skills
- Effective communication skills
- Able to prioritize efficiently
- Fast and attentive learner
Community Service
- The Million Reasons Run, 05/2022, Ran 20 Kilometers in support of youth mental health and children’s hospitals.
- Big Brother Big Sisters Speaking Event, 06/2021, 06/2022, Spoke to Junior High Students telling my story about transitioning from Junior High to High School and on.
- SAIT Trojans Camp Counsellor, 08/2019, Played various sports with children under the age of 13 with unfortunate upbringings.
Extracurricular Activities
SAIT Trojan’s Men’s Basketball, 09/2018, 03/2024, Assisted team in winning first CCAA National Championship since 1986 (2023), Assisted team in winning 3rd, 4th, and 6th straight ACAC Championship (2019, 2020 and 2023), Enhancing my ability to work collaboratively in a tightly knit team environment and adapt with different personalities on the team each year. Hard work and discipline are the key side effects from my time in post-secondary athletics.
Certification
- Lean Six Sigma Yellow Belt (ICYB)
- Artificial Intelligence in Fintech Essential Training
- CPR/AED/First Aid
Timeline
Building Patrol Officer
SAIT Athletics and Recreation
09.2023 - Current
Digital Claims Experience Intern
TD Insurance
05.2022 - 08.2022
Digitization, Automation, and Workflow Team Intern
TD Insurance
05.2021 - 08.2023
Digital Claims Experience Intern
TD Insurance
05.2021 - 08.2021
Lawn Care Technician/Landscaper
Yard Dawgs Lawn Care Maintenance and Weed Control
05.2019 - 08.2020
Server
Matador Pizza and Steakhouse
08.2016 - 08.2023
Bachelor of Business Administration - Financial Services
SAIT School of Business, Southern Alberta Institute of Technology
High School Bilingual Diploma, French bilingual diploma (K-12) -
St. Francis High School
- Lean Six Sigma Yellow Belt (ICYB)
- Artificial Intelligence in Fintech Essential Training
- CPR/AED/First Aid
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