Mikalah Anderson

• Company Overview: This is a technical solutions company that is contracted by companies for a variety of jobs, such as bus installations, camera surveillance, and more

- Supervised pre-check and post-check procedures for a fleet of buses ensuring all safety and operational standards were met

- Conducted site walkthroughs with clients, demonstrating the workings of completed installations and technical upgrades performed by our technicians

- Utilized Excel and various online platforms to create and maintain comprehensive database to track the statuses of bus installations

- Coordinated with technicians too prioritize work orders and optimize fleet efficiency

- Ensured compliance with site regulations

- Acted as a liaison between our technicians and clients to facilitate communication about project progress, outcome, and updates

- Enhanced team productivity through effective scheduling, resource allocation, and progress tracking.

• Themed park with a large zoological collection, animal care center, and educational exhibits, home to hundreds of animal species.
  - Participated in a summer session of an immersive residency program at Busch Garden, focusing on education, hands-on animal care, and conservation practices
  - Became knowledgeable of zoo operations, including animal husbandry, nutrition, and enrichment techniques.
  - Assisted zookeepers in daily tasks such as feeding, cleaning enclosures, and monitoring simplistic aspects of animal health.
  - Engaged in educational sessions on wildlife conservation, habitat management, and species-specific care.
  - Viewed animal training and behavioral observation sessions.
  - This was a sleepaway residency therefore I developed adaptability by working varied shifts to support the 24-hour needs of a zoo.

• Pet supply store chain that sells pet food, toys, accessories as well as adoption, training, and grooming services.
  - Introduced to customer service during adoption events as I assisted in matching potential adopters with suitable cats for their situation.
  - Maintained cat care by cleaning litter boxes, ensuring fresh water was available when needed, and feeding at designated times.
  - Monitored cat behavior and socialized with cats and kittens to enhance their adoptability.
  - Collaborated with other volunteers and Petsmart staff to ensure smooth adoption processes.
  - Learned how to respond to public inquiries about cat behavior and adoption procedures.
  - Light cleaning and organization of cat enclosures.

• The Society for the Prevention of Cruelty to Animals is a non-profit organization that specializes in animal welfare.
  - Assisted in the daily care of animals, including feeding, cleaning habitats, and providing enrichment activities under the supervision of senior team workers.
  - Learned and applied animal behavior and handling techniques during training sessions.
  - Shared responsibilities with other staff members to maintain a clean and safe environment.