Mikaila Clarke
Antigonish,NS
Summary
Professional with extensive experience in office administration and customer service, notably at KVS Electrical INC. Proficient in Sage 50 and Microsoft Office, I excel in fast-paced environments, ensuring efficient operations and fostering strong team collaboration. Recognized for enhancing workflow and maintaining high standards of professionalism and respect.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Energy Sales & Service /Office Management Assistant
KVS Electrical INC
Antigonish, NS
01.2023 - Current
- Managed daily office & field operations, ensuring efficient workflow.
- Coordinated scheduling for field work & meetings, appointments, and travel arrangements for team members.
- Developed and maintained organized filing systems for easy access to essential documents.
- Skilled at working independently and a team player working collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and professionalism
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Experienced in Sage 50 which includes payroll,processing payments, entering and processing payables and reports
- Reconciliation of all receipts and statements
- Sales and technical Experience with Hvac, Electrical,Generators, Solar .
- Daily and monthly invoicing
Property Management
Riavan Investments INC
Antigonish, NS
07.2024 - 01.2025
- Adhered strictly to fair housing laws and regulations ensuring equal treatment of all residents while minimizing risk of legal actions against property management.
- Established strong working relationships with residents to facilitate seamless communication and collaboration on property management issues.
- Maintained accurate records of all tenant interactions, contributing to better decision-making in property management.
- Prepared Monthly and yearly resident leases and rentals and collected monies
- Oversaw property management teams to maintain high standards of cleanliness, safety, and security within the residential community.
- Trained new front office employees on established procedures, customer service skills, and property management systems usage.
- Improved tenant satisfaction by implementing efficient property management processes and addressing concerns promptly.
- Built a reputation for excellence in property management by effectively addressing tenant concerns and maintaining strong relationships with property owners.
Cashier
Sobeys/ Needs
Antigonish, NS
08.2022 - 12.2023
- Monitored inventory levels at checkout stations, minimizing stockouts during peak hours.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained an organized workspace, ensuring accurate cash handling and register balancing.
- Assisted in training new cashiers on operational procedures
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Food Attendant / Cashier
Tim Hortons
Antigonish, NS
01.2017 - 12.2019
- Prepared food and drinks for customer orders.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving any issues promptly.
- Maintained an organized workspace, ensuring accurate cash handling and register balancing.
- Assisted in training new cashiers on operational procedures and best practices.
Education
High School Diploma -
Ecole Acadienne De Pomquet
Antigonish, NS06-2022
Skills
- Office administration
- Sage 50
- Microsoft Office (Word/ Excel)
- Customer Service / Experienced in fast pace environment
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- WHMIS - January 2025
- First Aid - January 2025
Timeline
Property Management
Riavan Investments INC
07.2024 - 01.2025
Energy Sales & Service /Office Management Assistant
KVS Electrical INC
01.2023 - Current
Cashier
Sobeys/ Needs
08.2022 - 12.2023
Food Attendant / Cashier
Tim Hortons
01.2017 - 12.2019
High School Diploma -
Ecole Acadienne De Pomquet