Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mikaela Iacovone

Amhertsburg

Summary

Dynamic and dedicated professional with experience at Prince of Wales Hotel, excelling in pastry preparation and food safety. A proven team player, I consistently enhanced customer satisfaction through attentive service and creative problem-solving. Recognized for maintaining high standards in product quality and fostering a welcoming environment for guests.

Overview

4
4
years of professional experience

Work History

Baker

Prince of Wales Hotel - PURSUIT
05.2025 - 10.2025
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Adjusted recipes based on available ingredients or dietary restrictions,
  • Prepared dough for variety of pastries, cakes and breads.
  • Cut and shaped dough for pies, rolls and other pastries.

Front of House Employee

Armando's Pizza - Amherstburg
12.2021 - 07.2024
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Helped guests at tables when in need of assistance.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
  • Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Associate's Degree - Pastry Arts

Culinary Institute of Canada
Charlottetown, PE
05-2025

Skills

  • Team player
  • Customer service
  • Active listener
  • Food safety and sanitation
  • Time management
  • Pastry preparation
  • Cake decorating
  • Creative problem solving

Languages

French
Native or Bilingual

Timeline

Baker

Prince of Wales Hotel - PURSUIT
05.2025 - 10.2025

Front of House Employee

Armando's Pizza - Amherstburg
12.2021 - 07.2024

Associate's Degree - Pastry Arts

Culinary Institute of Canada

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Mikaela Iacovone