Mikael Uy
Pickering,ON
Overview
17
17
years of professional experience
Work History
Client Care and Marketing Officer
Romeo Chadley Crisostomo Real Estate Group
Toronto, ON
12.2023 - Current
- Client Liaison: Serve as the primary point of contact for clients, addressing inquiries, providing updates, and offering personalized support to enhance their overall experience.
- Social Media and Digital Marketing: Manage the companies marketing activities such as Social Media advertisements, designing of social media posts, editing of photos and videos and other E-mail marketing.
- Transaction Coordination: Manage the intricacies of the real estate transactions, ensuring all documentations is flawless and accurate, deadlines are met and clients are well-informed at every step.
- Market Insight: Stay abreast of Ontario's Real Estate Market trends and industry updates, empowering clients with valuable information to make informed decisions.
Senior Sales Engineer (Account Manager)
Mettler-Toledo (Singapore) Pte Ltd.
Singapore
08.2022 - 04.2023
- Account and customer relation manager for various key accounts in Singapore Chemical Industry, Micro-Electronic Industry, Pharmaceutical, Transport and Logistics and Food and Beverage.
- Promoted Mettler-Toledo services and care packages.
- Developed service business through executing Global Service initiatives as well as innovate service marketing campaign.
- Worked closely with various departments to deliver best-in-class service experience from service delivery, logistics arrangement, marketing initiatives, product service cross support to payment receivables.
- Utilized CRM in managing sales activities from leads, opportunities, visits, sales stage, tender, etc.
- Met targets set forth including sales orders, customer visits frequency, quotation conversion rate, number of new customer generated, etc.
- Made assessments on market sentiments and competition.
- Worked with business development manager in creating marketing paraphernalia, business initiatives and campaigns.
- Created the "Good Weighing Practice" song.
Assistant Sales Manager
Goltens Singapore Pte Ltd
Singapore
05.2021 - 05.2022
- Business development towards Goltens’ range of services including identifying and developing business strategies through exhausting opportunities in both local & overseas market.
- Performed sales visits and develop new accounts with strategies to increase market shares in Marine, Offshore, Power Generation, Oil & Gas, Petrochemical and Industry.
- Performed market research surveys amongst client base to seek feedback on sales and service techniques.
- Developed and executed all strategic sales plans to support company goals and achieving sales performance target.
- Established cost calculations and draft quotations for submission to customers.
- Liaised with Operation Personnel, Sales Personnel and customers and coordinate for existing on-going projects
- Technical support to customers
- Managed a pool of sales officers in streamlining daily activities to increase revenue.
Senior Sales Engineer
Arc Marine Pte Ltd
Singapore
04.2014 - 05.2021
- Prepared estimations, contracts, job confirmation and invoices for all the company’s marine engines overhauling, repair, troubleshooting, reconditioning, and other afloat and in-situ repair jobs as well as spare parts and other ancillary equipment
- In-charge of the company’s engines and other machineries’ spare parts sourcing and supply for both repair requirements and customers’ general enquiries
- Business development lead – especially in developing newer products for expanding the company’s business portfolio
- Worked with technical manager and afloat repair manager in day to day work force assignments to strategize on company’s plan and order intake
- Performed customer visits in both ashore and Singapore inland anchorage.
- Created the training module for the company’s ARCHANGEL system and lead in training new sales joiners
Assistant Sales Manager
Ark Vision Spare & Engineering Pte Ltd
Singapore
12.2009 - 03.2014
- Progressed from the position of Logistic / Operation Executive to Assistant Sales Manager with a responsibility of managing sales and operation team while simultaneously managing key accounts and projects of the company
- Managed sales team on their daily sourcing and quotation of marine spare parts and equipment
- Worked hand in hand with the company's General Manager in the decision making of engine spare parts and other equipment inventory filling
- Established excellent working relationship with local ship management and ship owning companies by means of marketing and achieved sales growth by 15%
Logistic Executive
Al Kuhaimi Metal Industries Ltd
Dammam, Kingdom of Saudi Arabia
09.2007 - 10.2009
- Over-all in charge of the company’s logistic requirements in the Middle East, Africa and Europe
- Handled all importation and exportation of the company’s door and door hardware products
- Provided logistical support of the company's Export Department in daily shipping transactions
- Handled all shipping documents, invoice & packing list creation
- Worked with Finance Department in opening, maintaining and carrying out of Letter of Credit shipping documents’ rules and checklist
- Liaise with international freight forwarders, suppliers and local transporters on a daily basis
Education
Graduate Certificate - Global Business Management
Centennial College of Applied Arts And Technology
Scarborough, ON01.2025
Bachelor of Science - Development Communication , Educational Communications, Economics
University of the Philippines Los Baños
10.2006
Skills
- Solution Selling
- Strong Technical Acumen
- Supervision & Leadership
- Critical Thinking
- Customer Service
- Market Research Expertise
- Sales Strategy Familiarity
- Campaign Development Experience
- Relationship Building
- People Skills
Timeline
Client Care and Marketing Officer
Romeo Chadley Crisostomo Real Estate Group
12.2023 - Current
Senior Sales Engineer (Account Manager)
Mettler-Toledo (Singapore) Pte Ltd.
08.2022 - 04.2023
Assistant Sales Manager
Goltens Singapore Pte Ltd
05.2021 - 05.2022
Senior Sales Engineer
Arc Marine Pte Ltd
04.2014 - 05.2021
Assistant Sales Manager
Ark Vision Spare & Engineering Pte Ltd
12.2009 - 03.2014
Logistic Executive
Al Kuhaimi Metal Industries Ltd
09.2007 - 10.2009
Graduate Certificate - Global Business Management
Centennial College of Applied Arts And Technology
Bachelor of Science - Development Communication , Educational Communications, Economics
University of the Philippines Los Baños
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