Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mikael Ahmad

Brampton,ON

Summary

Detail-oriented and motivated Health Sciences student at the University of Waterloo with a strong academic foundation in pharmacology, toxicology, chemistry, and human health. Experienced in retail, logistics, and laboratory environments with WHMIS certification and a proven ability to manage inventory, assist customers, and handle sensitive materials safely. Eager to bring excellent organizational and interpersonal skills to a Pharmacy Assistant role at Shoppers Drug Mart.

Overview

1
1
year of professional experience

Work History

Retail Merchandiser

Shoppers Drug Mart
06.2024 - 02.2025
  • Efficiently stocked shelves with incoming inventory, ensuring FIFO rotation and maintaining cleanliness of the store.
  • Monitored inventory levels and organized backroom stock to facilitate daily operations.
  • Managed dairy products on an hourly basis to uphold freshness standards.
  • Provided exceptional customer service by assisting customers in locating products and addressing inquiries.

Post Office Clerk

Canada Post
02.2025 - Current
  • Processed incoming and outgoing mail and parcels, ensuring accurate sorting, labeling, and routing in accordance with Canada Post logistics standards.
  • Managed logistical flow by coordinating pickup and drop-off schedules, preparing items for dispatch, and ensuring timely handoff to delivery drivers.
  • Supported store operations by collaborating with pharmacy and front-store teams to align customer service standards across departments.
  • Handled high volumes of mail during peak periods (e.g., rush hour), maintaining efficiency, accuracy, and a positive customer experience under pressure.

Education

High School Diploma -

North Park Secondary School
06-2024

Bachelor of Science (BSc) - Health Sciences

University of Waterloo
04-2028

Skills

  • Customer service
  • Critical thinking
  • Teamwork and adaptability
  • Technological proficiency
  • Inventory management
  • Laboratory skills

Languages

English
Native/ Bilingual
French
Professional

Timeline

Post Office Clerk

Canada Post
02.2025 - Current

Retail Merchandiser

Shoppers Drug Mart
06.2024 - 02.2025

High School Diploma -

North Park Secondary School

Bachelor of Science (BSc) - Health Sciences

University of Waterloo
Mikael Ahmad