Mikaeel Khan
Undergraduate Student
Surrey,BC
Summary
I am an undergraduate student pursuing a BSc in Biology, driven by a deep passion for the field of healthcare. My goal is to make a meaningful impact on others' lives through my work, adapting to the specific needs and responsibilities of each position I undertake.
I thrive in both collaborative and leadership roles, drawing on my ability to work effectively within teams while also guiding projects and initiatives when needed. My diverse experience includes working in a retirement home, where I developed skills in leadership, planning and team collaboration to provide the best care I could for residents. Furthermore, my background as a customer service specialist and an AutoCAD drafter has honed my skills in communication, problem-solving, and attention to detail.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Memory Care Activity Coordinator (Volunteer)
Amica White Rock
05.2024 - 08.2024
- Understanding and integrating the 5 dimensions of wellness into the care of residents, focused primarily on social, emotional and physical needs of each resident.
- Worked with residents in both individual and group settings to conduct activities that are tailored to the participants.
- Improved on existing activities established by the life enrichment team to increase engagement levels for all residents.
- Shadowing experienced care-aids and fitness instructors within the retirement home to gain valuable insight into taking care of residents physically as well as promoting their physical wellness.
Food Production Worker
Evergreen Herbs
06.2023 - 08.2023
- Assembled and packaged food items efficiently with a team of workers to meet company standards.
- Effectively followed instructions from the production team leader to ensure timely completion of daily quotas.
- Complied with food safety regulations with the team to meet the expected quality standards for every product produced.
AutoCAD Drafter
O'M Engineering
06.2022 - 08.2022
- Collaborated with a team of engineers to develop precise electrical diagrams for clients utilizing AutoCAD software.
- Independently produced over 300 detailed electrical schematics, which continue to be integral to the company’s ongoing projects.
- Maintained an organized digital filing system, ensuring efficient retrieval of archived drawings as required.
Customer Service Specialist
London Drugs
10.2020 - 04.2022
- Handled escalated situations calmly, finding resolutions that satisfied both the company and the customer's needs.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Routinely supervised a team of cashiers and stockers during shifts.
- Reported to management about events of the workday as well as closing the store at the end of shifts.
Education
Bachelor of Science - Specialization in Biology
University of Western Ontario
London, ON 09.2022 - Current
Skills
Leadership
Supportive Team-Player
Conflict Resolution
Problem-Solving
Excellent Communication
Certification
Standard First Aid & CPR-C
Timeline
Standard First Aid & CPR-C
06-2024
Memory Care Activity Coordinator (Volunteer)
Amica White Rock
05.2024 - 08.2024
Food Production Worker
Evergreen Herbs
06.2023 - 08.2023
Bachelor of Science - Specialization in Biology
University of Western Ontario
09.2022 - Current
AutoCAD Drafter
O'M Engineering
06.2022 - 08.2022
Customer Service Specialist
London Drugs
10.2020 - 04.2022
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