Dynamic leader with proven ability to enhance team performance and drive organizational success. Expertise in team building, customer service, and implementing effective training programs. Skilled in identifying and resolving operational challenges to boost employee engagement and productivity.
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Hi, I’m
Mika Rajvathanan
Calgary,AB
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Summary
Portfolio
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Overview
7
years of professional experience
2
Certification
Work History
Lux Leaf CannabisCalgary, Alberta
Assistant Manager/Key Holder
02.2026 - 05.2026
Job overview
- Supervised team to improve customer satisfaction through targeted training and mentorship.
- Mentored employees to increase sales through effective upselling and cross-selling techniques.
- Managed inventory and product restocking to maintain optimal stock levels.
- Trained new staff on customer service protocols and product knowledge.
Canna CabanaCalgary, Alberta
Shift Lead/Occupational Health and Safety Manager
08.2024 - 08.2025
Job overview
- Conducted regular safety audits to identify hazards and ensure compliance.
- Coordinated team schedules to align staffing with peak demand periods.
- Managed inventory levels to maintain consistent product availability.
- Resolved customer inquiries and issues to enhance service quality.
- Assisted customers with product selection and provided expert recommendations.
Education
Saint Francis High SchoolCalgary, AB
High School Diploma
06-2020
University Overview
Skills
- Sales strategies and coordination
- Inventory management
- POS systems and reporting
- Product expertise
- Staff supervision and leadership
- Recruitment and hiring
- Training and development
- Cash handling, safe counts & deposits
- Verbal and written communication
- Conflict resolution
- Handwriting and design skills
Certification
- Alberta Cannabis SafeSell (Valid until 2027)
- QCW - Qualified Cannabis Worker (Valid until 2027)
Timeline
Assistant Manager/Key Holder
Lux Leaf Cannabis
02.2026 - 05.2026
Shift Lead/Occupational Health and Safety Manager
Canna Cabana
08.2024 - 08.2025
Saint Francis High School
High School Diploma