Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

MIKA MCCANN

Vancouver,BC

Summary

Dedicated and hard working professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Well known for creating positive workplace culture and high performing teams.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Jungle Room
05.2023 - Current
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Assisted in the recruitment, hiring, and onboarding process for new employees
  • handled all cash and administrative duties

General Manager

Nero Waffle Bar
03.2022 - 09.2023
  • Recruited team members for maintaining adequate staffing levels according to projected sales
  • Prepared staff work schedules and assigned specific duties
  • Monitored suppliers to ensure that efficiently and effectively provide needed goods and services within budgetary limits
  • Reviewed financial statements, sales or activity reports, and other performance data to measure productivity.

General Manager

Heirloom Vegetarian Restaurant
05.2021 - 03.2022
  • Maintained food and equipment inventories to support business demand
  • Investigated and resolved complaints regarding food quality and service
  • Scheduled staff hours and allocated resources to maximize team member performance
  • Greeted guests, escort them to seats and present them with menus and wine lists
  • Analyzed sales reports and customer feedback to inform menu revisions and seasonal promotions.

Assistant General Manager

Sorrentinos Restaurant Group
01.2017 - 05.2021
  • Troubleshot minor problems and reported larger technical issues to the general manager
  • Trained new staff on guest service expectations, safety procedure, restaurant protocols and proper food handling.

General Manager and Lead Chef

Glow Juicery
08.2016 - 12.2018
  • Educated both the team and guests on the benefits of consuming raw and whole foods
  • Met with clients to conduct juice and raw food cleanses specific to their health goals
  • Promoted the company through health driven events.

Education

Holistic Nutrition -

Canadian School of Natural Nutrition
Edmonton, AB

Skills

  • Hiring and Onboarding
  • Supervision and Training
  • Food Safety and Quality
  • Guest Satisfaction
  • Performance Monitoring and Evaluation
  • Employee Scheduling
  • Budget Control
  • Sales Forecasting

Certification

  • Food Handler Certificate
  • Level A CPR/AED

References

References available upon request

Timeline

Assistant General Manager

Jungle Room
05.2023 - Current

General Manager

Nero Waffle Bar
03.2022 - 09.2023

General Manager

Heirloom Vegetarian Restaurant
05.2021 - 03.2022

Assistant General Manager

Sorrentinos Restaurant Group
01.2017 - 05.2021

General Manager and Lead Chef

Glow Juicery
08.2016 - 12.2018

Holistic Nutrition -

Canadian School of Natural Nutrition

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MIKA MCCANN