Mika Halinski

Toronto,ON

Summary

I am a passionate professional specializing in the luxury hospitality experience. I pride myself in my excellent skills in customer service, and find joy and true purpose in facilitating memorable experiences for every guest I meet.

Overview

years of professional experience

Work History

Lead Hostess/ Acting Maitre D'Hôtel

Estiatorio Milos

08.2024 - Current

Responsible for directing and spacing the seatings of up to 430 guests per night, while maintaining the highest level of guest experience excellence in a fine dining environment.
Manages the host department while always striving to build a healthy, high-functioning, and effective team in one of Toronto's most popular restaurants.
Builds meaningful and personal connections with guests, while maintaining the highest degree of professionalism.
Handles any guest and team issues that may arise with tact, discretion, and genuine care by implementing adaptable problem solving skills.
Embraces my position of being the "first impression" of the restaurant with pride while adhering to strict grooming and presentation standards.

Hostess

Ruth's Chris Steakhouse

07.2024 - 09.2024

Responsible for cleaning the bar, front desk, and all washroom facilities before opening, and during service.
Demonstrated excellent multitasking skills, such as answering phone calls, taking orders, bussing tables, and greeting guests while remaining composed and welcoming.
Took proactive action to ensure that all team members are assisted in times of need or if my own responsibilities were entirely completed.

Sales Associate

Runner's Den

09.2022 - 05.2024

Ensured the store environment was always organized, clean, and aesthetically appealing.
Handled transactions efficiently while adhering to all company policies, while seeking assistance from senior team members when I encountered an issue I did not feel qualified to solve.
Formed personal connections with customers while using my experience in ultra endurance racing and training to answer questions and provide advice, when asked.

Education

Bachelor of Arts - Justice, Political Philosophy, And Law (Honours)

Mcmaster University

Hamilton, ON

06-2025

High School Diploma -

Blyth Academy

Toronto, ON

06-2021

Languages

English

Native or Bilingual

French

Professional Working

Ironman Triathlon World Championship Qualifying and Competing Athlete

Excellent level of physical fitness and open water swimming ability

Timeline