Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Statement
Timeline
Generic

MIKA BEN-MOSHE

Waterloo

Summary

Motivated and dedicated third-year student at Wilfrid Laurier University with a passion for continuous learning and active community engagement. Strong interpersonal, organizational, and communication skills are complemented by hands-on experience in educational and customer service settings. Demonstrated ability to collaborate effectively within teams while also taking the initiative to work independently. Committed to leveraging these skills to contribute positively in dynamic environments.

Overview

9
9
years of professional experience

Work History

Waitress

Me Va Me
05.2025 - Current
  • - Provided high-quality customer service in a busy restaurant environment.
  • - Took and delivered orders efficiently while ensuring customer satisfaction.
  • - Maintained cleanliness and supported team operations in a fast-paced setting.

Student Teaching Assistant

North Agincourt (N.A.) MacEachern Public School
01.2025 - 03.2025
  • - Assisted in classroom activities for Grades 5 and 6.
  • - Helped plan and supervise lessons, supported students one-on-one, and contributed to a positive learning environment.
  • - Organized and maintained classroom paperwork and records.

Office Assistant / Manager

GFR Construction Group
01.2022 - 01.2024
  • - Managed office operations, including handling contracts and organizing documentation.
  • - Assisted customers with inquiries and service needs, ensuring a professional and reliable experience.
  • - Coordinated scheduling and maintained efficient communication between clients and management.

Customer Service Representative

GNA Appliances
01.2021 - 01.2023
  • - Delivered exceptional customer service and promoted to manager after one year.
  • - Managed daily store operations and led a team to ensure customer satisfaction.
  • - Strengthened communication, leadership, and problem-solving skills.

Summer Staff

King St Aroma
06.2020 - 08.2020
  • - Provided friendly service in a fast-paced café environment.
  • - Took and prepared customer orders, managed cash, and maintained cleanliness.

Camp Counselor

Vlad's Dance Camp
01.2017 - 01.2020
  • - Supervised and instructed dance activities for large groups of children.
  • - Communicated regularly with parents and helped exceed program goals.
  • - Developed strong teamwork, leadership, and teaching abilities.

Education

Bachelor of Arts - Psychology

Wilfred Laurier Univeristy
Waterloo, ON
07-2027

High School Diploma -

TanenbaumChat
Toronto, ON
06-2023

Skills

  • Customer service
  • Strong multitasking
  • Organization
  • Team collaboration
  • Efficiency in high-pressure environments
  • Client satisfaction & retention
  • Leadership & supervision
  • Adaptability & flexibility
  • Time management

Accomplishments

  • Supervised team of 30+ staff members.
  • Resolved product issue through consumer testing.
  • Achieved significant sales growth by providing exceptional customer service and implementing efficient operational practices

Languages

Hebrew
Full Professional
English
Full Professional

Personal Statement

Reliable, driven, and enthusiastic about new challenges. Known for strong interpersonal skills and a willingness to learn. Available with reliable transportation. Confident in my ability to contribute positively to your organization.

Timeline

Waitress

Me Va Me
05.2025 - Current

Student Teaching Assistant

North Agincourt (N.A.) MacEachern Public School
01.2025 - 03.2025

Office Assistant / Manager

GFR Construction Group
01.2022 - 01.2024

Customer Service Representative

GNA Appliances
01.2021 - 01.2023

Summer Staff

King St Aroma
06.2020 - 08.2020

Camp Counselor

Vlad's Dance Camp
01.2017 - 01.2020

Bachelor of Arts - Psychology

Wilfred Laurier Univeristy

High School Diploma -

TanenbaumChat
MIKA BEN-MOSHE