MIKA BEN-MOSHE
Waterloo
Summary
Motivated and dedicated third-year student at Wilfrid Laurier University with a passion for continuous learning and active community engagement. Strong interpersonal, organizational, and communication skills are complemented by hands-on experience in educational and customer service settings. Demonstrated ability to collaborate effectively within teams while also taking the initiative to work independently. Committed to leveraging these skills to contribute positively in dynamic environments.
Overview
9
9
years of professional experience
Work History
Waitress
Me Va Me
05.2025 - Current
- - Provided high-quality customer service in a busy restaurant environment.
- - Took and delivered orders efficiently while ensuring customer satisfaction.
- - Maintained cleanliness and supported team operations in a fast-paced setting.
Student Teaching Assistant
North Agincourt (N.A.) MacEachern Public School
01.2025 - 03.2025
- - Assisted in classroom activities for Grades 5 and 6.
- - Helped plan and supervise lessons, supported students one-on-one, and contributed to a positive learning environment.
- - Organized and maintained classroom paperwork and records.
Office Assistant / Manager
GFR Construction Group
01.2022 - 01.2024
- - Managed office operations, including handling contracts and organizing documentation.
- - Assisted customers with inquiries and service needs, ensuring a professional and reliable experience.
- - Coordinated scheduling and maintained efficient communication between clients and management.
Customer Service Representative
GNA Appliances
01.2021 - 01.2023
- - Delivered exceptional customer service and promoted to manager after one year.
- - Managed daily store operations and led a team to ensure customer satisfaction.
- - Strengthened communication, leadership, and problem-solving skills.
Summer Staff
King St Aroma
06.2020 - 08.2020
- - Provided friendly service in a fast-paced café environment.
- - Took and prepared customer orders, managed cash, and maintained cleanliness.
Camp Counselor
Vlad's Dance Camp
01.2017 - 01.2020
- - Supervised and instructed dance activities for large groups of children.
- - Communicated regularly with parents and helped exceed program goals.
- - Developed strong teamwork, leadership, and teaching abilities.
Education
Bachelor of Arts - Psychology
Wilfred Laurier Univeristy
Waterloo, ON07-2027
High School Diploma -
TanenbaumChat
Toronto, ON06-2023
Skills
- Customer service
- Strong multitasking
- Organization
- Team collaboration
- Efficiency in high-pressure environments
- Client satisfaction & retention
- Leadership & supervision
- Adaptability & flexibility
- Time management
Accomplishments
- Supervised team of 30+ staff members.
- Resolved product issue through consumer testing.
- Achieved significant sales growth by providing exceptional customer service and implementing efficient operational practices
Languages
Hebrew
Full Professional
English
Full Professional
Personal Statement
Reliable, driven, and enthusiastic about new challenges. Known for strong interpersonal skills and a willingness to learn. Available with reliable transportation. Confident in my ability to contribute positively to your organization.
Timeline
Waitress
Me Va Me
05.2025 - Current
Student Teaching Assistant
North Agincourt (N.A.) MacEachern Public School
01.2025 - 03.2025
Office Assistant / Manager
GFR Construction Group
01.2022 - 01.2024
Customer Service Representative
GNA Appliances
01.2021 - 01.2023
Summer Staff
King St Aroma
06.2020 - 08.2020
Camp Counselor
Vlad's Dance Camp
01.2017 - 01.2020
Bachelor of Arts - Psychology
Wilfred Laurier Univeristy
High School Diploma -
TanenbaumChat