Mik Melnyk
Food And Beverage Management
Jasper,AB
Summary
Restaurant Manager with wide-open experience developing teams and operation procedures to achieve the highest standards in guest service for fine dining restaurants and casual venues. Efficiently manages food and beverage costs, scheduling, budgeting and auditing procedures. Trains and manages on proper product knowledge, and courteous and professional behavior with guests to provide unexceptional experience.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Restaurant Manager
Orzo Restaurant
09.2022 - Current
- Hospitality Manager | Orso 3-Diamond Restaurant, Fairmont Jasper Park Lodge
- Overseeing operations at Orso, prestigious 3-diamond restaurant within Fairmont Jasper Park Lodge.
- Best LQA Audit (2022) : Recognized as the best performing Food & Beverage department across all Fairmont properties in Canada. Achieved #1 Fine Dining Restaurant in Jasper for 2022-2023.
Secured the #1 Restaurant in TripAdvisor in Jasper for 2023.
Awarded the TripAdvisor choice on TripAdvisor in 2022.
Highest average spend per guest in the region, consistently aligned with budget expectations for 2023. - Developed comprehensive Service Operation Procedures and steps of service for entire team.
Successfully opened and managed new food and beverage outlets during 2023 season, including Thomson Terrace, La Cabana, and Fitzhugh's Fine Foods.
Oversaw beverage offerings, cost control measures, hiring processes, and staff training initiatives. - Effectively managed payroll and timekeeping, and paperwork for new hires and terminations
Restaurant Manager
Cicchetti Riyadh
07.2021 - 08.2022
- Managed daily operations of busy Italian restaurant with 500 covers on average.
- Handled guest requests, conflict resolution, and collaborated with reception team for layout planning.
- Led team of 30 employees, supporting them during peak hours.
- Conducted staff training on upselling techniques.
- Enhanced guest loyalty and promoted brand.
- Implemented controls to reduce daily wastage.
- Oversaw bookings and created efficient floor plans with reception team.
- Fostered positive work environment and boosted team morale.
- Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
- Carefully interviewed, selected, trained, and supervised staff.
Restaurant Manager
Festival "Riyadh Season" & "Jeddah Season"
10.2019 - 01.2020
- Responsible for employee evaluation, training, scheduling
- Manages operation at different restaurants concepts during seasons.
- Carefully interviewed, selected, trained, and supervised staff.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Evaluated, trained, and scheduled staff.
- Managed various restaurant concepts, ensuring consistent quality.
- Boosted teamwork and product knowledge, achieving 60% repeat customer rate.
- Fostered “always say yes” culture for personalized, responsive service.
Assistant Restaurant Manager/Bar Manager
Stars and Bars
01.2016 - 01.2019
- Managed business aspects of floor and bar, including supplier negotiations, inventory management, budget oversight, and goal setting.
- Hired and trained staff to deliver excellent guest service.
- Controlled beverage costs and developed cocktail recipes.
- Increased sales by 23% by introducing new bar menu and collaborating it with food menu, as well as improving weekly theme nights.
- Optimized bar costs by 15% through efficient inventory management, vendor deals, and careful beverage selection.
- Increased profit margins by 5% by monitoring kitchen and employee activities, sales trends, scheduling, and cross-training employees for maximum productivity.
Bar Supervisor
Lock Stock and Barrel
01.2014 - 01.2016
- Responsible for assisting with bar operations, ensuring that customers receive best service possible, upholding constant level of staff productivity, ensuring that bar's budget is not exceeded and maintaining health and safety standards within bar.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 7% improvement over prior onboarding process
- Closed out cash register and prepared cashier report at close of business
Education
Technician technologist of food production - Food And Beverage Studies
Commercial College of Cherkassy
Cherkassy, Ukraine 09.2007 - 05.2010
Diploma - Wines
WSET 2
Canada 01.2024 - 05.2024
Diploma - Food And Beverage Management
Cornell University
New York, USA 08.2023 - 01.2024
Skills
- Staff Training & Development
Recipes and menu planning
Customer Service
Calendar and Scheduling Software
Food Service Background
Customer Engagement
Inventory Management
Process Improvement
Cost Reduction
Health & Safety Guidelines
P&L Management
Staff Training & Development
Certification
WSET 2 in wines
Coursework
- Building Guest Loyalty
- Leading Your Team to Optimize Results
- Managing Your Food and Beverage Supply Chain
- Opening a Restaurant
- Optimising Your Food and Beverage Menu
- Utilizing Income Statements and Operational Data
Volunteer Experience
Barland bar school, Cherkassy, Ukraine, Training Manager, 2013-01-01, 2014-01-01, Teaching and helping beginners to be responsible for assisting with bar operations, ensuring that customers receive the best service possible, upholding a constant level of the productivity, ensuring that the bar's budget is not exceeded and maintaining health and safety standards within the bar. Providing access to knowledge for the students such as history of spirits, basic level in flair culture, production of spirits, work with coffee, optimisation workplace, work with POS, classic cocktail card, mixology and optimisation work process.
Timeline
Diploma - Wines
WSET 2
01.2024 - 05.2024
Diploma - Food And Beverage Management
Cornell University
08.2023 - 01.2024
Restaurant Manager
Orzo Restaurant
09.2022 - Current
Restaurant Manager
Cicchetti Riyadh
07.2021 - 08.2022
Restaurant Manager
Festival "Riyadh Season" & "Jeddah Season"
10.2019 - 01.2020
Assistant Restaurant Manager/Bar Manager
Stars and Bars
01.2016 - 01.2019
Bar Supervisor
Lock Stock and Barrel
01.2014 - 01.2016
Technician technologist of food production - Food And Beverage Studies
Commercial College of Cherkassy
09.2007 - 05.2010
WSET 2 in wines
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