Summary
Overview
Work History
Education
Skills
References
Timeline
CustomerServiceRepresentative
Mihret Tewelde Beraki

Mihret Tewelde Beraki

Calgary,AB

Summary

Highly enthusiastic individual looking for Sales Associate position to offer exceptional sales acumen, ability to work towards focused goal, and to contribute to the growth and success of the organization.

Overview

12
12
years of professional experience

Work History

Bakery Clerk (work practicum)

Lina's Italian Market & Café
Calgary , Alberta
10.2022 - Current
  • Prepared cookies, packaged, priced and labeled them
  • Sliced cakes, packaged, priced and labeled them
  • Offered good customer service by assisting customers in making their choices and served them
  • Completed English language class as part of work practicum, enhancing communication skills for bakery operations.

Business Owner, Retailer

Mihret Boutique
, Eritrea
06.2013 - 04.2015
  • Listened to customers to gain a thorough understanding of what they need
  • Processed, checked and stocked inventory to ensure deliveries are correct and of good quality
  • Provided exemplary customer service throughout the shift
  • Processed business transactions, handled cash, process debit/credit cards and performed returns or exchanges

Education

Retail Training Program -

Calgary Immigrant Women's Association
Calgary, AB
11.2022

Pathway to Employment for Newcomers -

Calgary Catholic Immigration Society
Calgary, AB
06.2022

Diploma in English Language Teaching (ELT) -

Eritrean Institute of Technology, College of Mai-Nefhi
Eritrea
01.2011

Bow Valley College
Calgary, None

Skills

  • Multilingual (English, Tigrigna and Amharic)
  • Teamwork
  • Independent work
  • Following instructions
  • Time management
  • Quick learning
  • Safety procedures
  • Physical fitness
  • Lifting capacity (40 lbs)
  • Endurance (standing for extended periods)
  • Punctuality
  • Reliability
  • Decision making
  • Fast-paced environment performance

References

Marie Solange Evehe, Coordinator, Retail Training Program, Calgary Immigrant Women's Association, 403-263-4414 Ext: 229, marieb@ciwa-online.com

Timeline

Bakery Clerk (work practicum)

Lina's Italian Market & Café
10.2022 - Current

Business Owner, Retailer

Mihret Boutique
06.2013 - 04.2015

Retail Training Program -

Calgary Immigrant Women's Association

Pathway to Employment for Newcomers -

Calgary Catholic Immigration Society

Diploma in English Language Teaching (ELT) -

Eritrean Institute of Technology, College of Mai-Nefhi

Bow Valley College

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Mihret Tewelde Beraki