Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mihirkumar Patel

Bedford,NS

Summary

Dedicated and enthusiastic Customer Service Representative with a proven track record of delivering exceptional customer service and building positive relationships with clients. Eager to leverage strong communication skills and problem-solving abilities to contribute effectively to your company in delivering outstanding customer experiences. Passionate about providing top-notch service, confident in ability to handle various customer inquiries and resolve issues promptly and efficiently. Goal is to ensure customer satisfaction while maintaining a professional and friendly demeanor.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Bell
Burlington, ON, Canada
11.2022 - 01.2024
  • Used upselling techniques to meet and exceed personal sales goals regularly.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Increased sales revenue through effective product recommendations tailored to individual customers.

Customer Service Representative

Mobil Gas Station
11.2021 - 10.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Restock products to shelves, check expiration dates, ensure only fresh/intact products are sold
  • Charge customers for cash and debit/credit card purchases using our POS

Customer Service Representative/Cashier

Circle K
09.2021 - 12.2021
  • Rectifying any price discrepancies and resolving complaints from clients
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Education

Diploma - Computer Programming

Seneca College
Markham
08.2023

Diploma - Information Technology

B&B Polytechnic
Anand
09.2020

Skills

  • Upselling product
  • Problem-solving abilities
  • Point-of-sale (POS) proficiency
  • Salesmanship
  • Adaptability
  • Visual Studio Code
  • Python
  • HTML and CSS
  • Programming
  • JavaScript

Languages

English
Full Professional

Timeline

Retail Sales Associate

Bell
11.2022 - 01.2024

Customer Service Representative

Mobil Gas Station
11.2021 - 10.2022

Customer Service Representative/Cashier

Circle K
09.2021 - 12.2021

Diploma - Computer Programming

Seneca College

Diploma - Information Technology

B&B Polytechnic
Mihirkumar Patel